Allstate Insurance

Compensation

Full Description

Job Title: Allstate Customer Service Sales Representative Company Overview: Allstate Insurance is a leading insurance provider committed to protecting families and businesses across the nation. With a strong reputation for customer-centric service and innovative insurance solutions, Allstate combines industry expertise with a supportive work environment to help employees grow and succeed. Role Overview: As an Allstate Customer Service Sales Representative, you will play a vital role in delivering exceptional service and sales support within our award-winning, family-owned agency. You will work in a fast-paced environment, collaborating with dedicated teams focused on customer service and sales to ensure clients receive the best insurance solutions tailored to their needs. What You'll Do: - You will engage with customers to understand their insurance needs and provide personalized product recommendations. - You will handle inbound customer inquiries, resolving issues efficiently and professionally. - You will process policy changes, renewals, and claims with accuracy and attention to detail. - You will collaborate with the sales team to identify opportunities for cross-selling and upselling. - You will maintain detailed records of customer interactions and transactions. - You will stay informed about Allstate products, services, and industry trends to provide expert guidance. - You will contribute to achieving agency sales goals and customer satisfaction targets. - You will participate in ongoing training and development to enhance your skills and knowledge. What You Bring: - Minimum of 2 years of experience in customer service or sales, preferably in the insurance industry. - Strong communication and interpersonal skills with a customer-focused mindset. - Proficiency in using CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Detail-oriented with strong problem-solving abilities. - High school diploma or equivalent; additional certifications in insurance are a plus. Bonus Points If You Have: - Previous experience working with Allstate products and systems. - Insurance licensing or willingness to obtain required licenses. - Bilingual skills to support a diverse customer base. - Experience in a family-owned or small agency setting. What We Offer: - We offer competitive salary and commission structure. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional growth and career advancement. - We offer a supportive and collaborative team environment. - We offer flexible scheduling to promote work-life balance. Ready to Apply? To join our dynamic team at Allstate Insurance, please submit your resume and cover letter through our online application portal or email them directly to our hiring manager. We look forward to hearing from you!