Allstate Insurance

Compensation

Full Description

Job Title: Allstate Customer Service Sales Representative Company Overview: Allstate Insurance is a leading insurance provider known for its commitment to customer satisfaction and community involvement. With a strong presence nationwide, Allstate combines innovative insurance solutions with personalized service to protect what matters most to our clients. Role Overview: As an Allstate Customer Service Sales Representative, you will play a crucial role in delivering exceptional service and tailored insurance solutions to our customers. You will be the primary point of contact, balancing customer service excellence with proactive sales to support the agency's growth. What You'll Do: - You will engage with customers to understand their insurance needs and provide appropriate product recommendations. - You will manage customer inquiries and resolve issues promptly to ensure high satisfaction. - You will process policy changes, renewals, and claims efficiently. - You will collaborate with the sales team to identify opportunities for cross-selling and upselling. - You will maintain accurate customer records and documentation. - You will stay informed about Allstate products, services, and industry trends. - You will contribute to a positive team environment by sharing knowledge and supporting colleagues. - You will meet or exceed individual and team sales targets. What You Bring: - Minimum of 2 years experience in customer service or sales, preferably in insurance or financial services. - Strong communication and interpersonal skills to build rapport with customers. - Ability to multitask and manage time effectively in a fast-paced environment. - Proficiency with CRM software and Microsoft Office Suite. - Detail-oriented with strong problem-solving abilities. - A valid insurance license or willingness to obtain one. Bonus Points If You Have: - Previous experience working with Allstate products or within an Allstate agency. - Bilingual skills to serve a diverse customer base. - Proven track record of meeting or exceeding sales goals. - Experience in claims processing or policy administration. What We Offer: - We offer competitive salary and commission structure. - We offer comprehensive health, dental, and vision insurance. - We offer opportunities for professional development and career advancement. - We offer a supportive and collaborative team environment. - We offer flexible scheduling to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our hiring team at careers@allstateagency.com. We look forward to hearing from you!