Allstate Insurance

Compensation

Full Description

Job Title: Allstate Customer Service Sales Representative Company Overview: Allstate Insurance is a leading insurance provider known for its commitment to customer satisfaction and community involvement. Our award-winning, family-owned agency prides itself on delivering personalized service and comprehensive insurance solutions to our clients. Role Overview: As an Allstate Customer Service Sales Representative, you will play a crucial role in supporting our customers by providing exceptional service and driving sales growth. You will work within a dynamic team environment that separates customer service and sales functions to ensure focused expertise and support. What You'll Do: - You will engage with customers to understand their insurance needs and provide tailored solutions. - You will handle customer inquiries and resolve issues promptly to maintain high satisfaction levels. - You will actively promote Allstate products and services to generate new business opportunities. - You will collaborate with the sales team to meet and exceed sales targets. - You will maintain accurate records of customer interactions and transactions. - You will stay informed about industry trends and product updates to provide knowledgeable advice. - You will participate in training sessions to continuously improve your skills and product knowledge. What You Bring: - You bring at least 2 years of experience in customer service or sales, preferably in the insurance industry. - You have strong communication and interpersonal skills to build rapport with customers. - You possess problem-solving abilities to address customer concerns effectively. - You are proficient with CRM software and Microsoft Office Suite. - You have a customer-focused mindset with the ability to work in a fast-paced environment. Bonus Points If You Have: - Experience with Allstate products and services. - Insurance licensing or willingness to obtain necessary licenses. - Proven track record of meeting or exceeding sales goals. - Bilingual abilities to serve a diverse customer base. What We Offer: - We offer competitive salary and commission structure. - We offer comprehensive health, dental, and vision insurance. - We offer opportunities for professional development and career growth. - We offer a supportive team environment with ongoing training. - We offer flexible work schedules to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for our team. We look forward to hearing from you!