Allstate Insurance

Compensation

Full Description

Job Title: Allstate Customer Service Sales Representative Company Overview: Allstate Insurance is a leading provider of insurance products and services, committed to protecting what matters most to our customers. With a strong reputation for excellence and a family-owned agency culture, we pride ourselves on delivering personalized service and innovative solutions in a fast-paced environment. Role Overview: As an Allstate Customer Service Sales Representative, you will play a vital role in supporting our customers by providing exceptional service and driving sales growth. You will be the primary point of contact for clients, ensuring their needs are met with professionalism and care while contributing to the agency's success. What You'll Do: - You will engage with customers to understand their insurance needs and provide tailored solutions. - You will manage inbound and outbound calls to assist with policy inquiries, claims, and sales opportunities. - You will build and maintain strong relationships with clients to foster loyalty and retention. - You will collaborate with the sales team to identify and pursue new business prospects. - You will process policy changes, renewals, and endorsements accurately and efficiently. - You will stay informed about Allstate products, services, and industry trends to provide expert guidance. - You will meet or exceed individual and team sales targets and customer service goals. - You will contribute to a positive team environment by sharing knowledge and supporting colleagues. What You Bring: - Minimum of 2 years experience in customer service or sales, preferably in insurance or financial services. - Strong communication and interpersonal skills with the ability to build rapport quickly. - Proficiency in using CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced setting. - Detail-oriented with strong problem-solving skills. - A valid insurance license or willingness to obtain one is preferred. Bonus Points If You Have: - Experience working with Allstate products and systems. - Bilingual abilities, especially in Spanish. - Previous experience in a family-owned or small agency environment. - Proven track record of meeting or exceeding sales targets. What We Offer: - We offer competitive salary and commission structure. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and collaborative team culture. - We offer flexible work schedules to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for our team. We look forward to hearing from you!