$40K-60K a year
Engage with customers to provide service and sales support, handle inquiries, promote insurance products, maintain records, and collaborate with teams.
Minimum 2 years experience in customer service or sales, strong communication skills, proficiency with CRM and Microsoft Office, detail-oriented and organized.
Job Title: Allstate Customer Service Sales Representative Company Overview: Allstate Insurance is a leading provider of insurance products and services, committed to protecting what matters most to our customers. With a strong reputation for excellence and a family-owned agency culture, we pride ourselves on delivering personalized service and innovative solutions in a fast-paced environment. Role Overview: As an Allstate Customer Service Sales Representative, you will play a crucial role in supporting our customers and driving sales growth. You will be the primary point of contact for clients, providing exceptional service while identifying opportunities to offer tailored insurance products that meet their needs. What You'll Do: - You will engage with customers to understand their insurance needs and provide expert guidance on Allstate products. - You will handle inbound customer inquiries, resolving issues promptly and professionally. - You will actively promote and sell insurance policies, meeting or exceeding sales targets. - You will maintain accurate records of customer interactions and transactions. - You will collaborate with the sales and customer service teams to ensure a seamless client experience. - You will stay informed about industry trends and product updates to provide knowledgeable support. - You will participate in ongoing training and development to enhance your skills. What You Bring: - Minimum of 2 years experience in customer service or sales, preferably in the insurance industry. - Strong communication and interpersonal skills with a customer-focused mindset. - Ability to manage multiple tasks in a fast-paced environment. - Proficiency with CRM software and Microsoft Office Suite. - Detail-oriented with excellent organizational skills. Bonus Points If You Have: - Insurance licensing or certifications. - Experience working in a family-owned or small agency setting. - Proven track record of meeting or exceeding sales goals. - Bilingual abilities. What We Offer: - We offer competitive salary and commission structure. - We offer comprehensive health, dental, and vision insurance. - We offer opportunities for professional growth and career advancement. - We offer a supportive and collaborative team environment. - We offer flexible scheduling to promote work-life balance. Ready to Apply? Please submit your resume and cover letter to our hiring team via the Allstate Insurance careers portal or email us directly at careers@allstateagency.com. We look forward to hearing from you!
This job posting was last updated on 9/6/2025