Allstate - Blue Line Insurance

Compensation

Full Description

Join Allstate - Blue Line Insurance in Chicago, Illinois, where your expertise in customer service and account development is highly valued. We are seeking a positive and inviting Customer Service / Order Processor / Account Developer to enhance our team's efficiency and customer satisfaction. At Allstate - Blue Line Insurance, we pride ourselves on delivering exceptional service and creating an inviting atmosphere for our clients and team members. You will play a crucial role in fostering relationships with our clients, processing orders, and contributing to the development of comprehensive insurance solutions. This is an exciting opportunity to work in a dynamic, client-focused environment. Your ability to communicate effectively and deliver excellent customer service will be essential to our success. If you're ready to make a difference and be part of a team that supports your professional growth, we invite you to join us and help us continue our legacy of exceptional service. Benefits Annual Base Salary + Commission Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Mon-Fri Schedule Career Growth Opportunities Responsibilities Client Interaction: Engage with clients to understand their insurance needs and provide tailored solutions. Order Processing: Efficiently handle and process customer orders and ensure timely fulfillment. Account Development: Identify and develop opportunities for cross-selling and upselling insurance products to enhance client accounts. Customer Support: Address client inquiries and concerns in a timely and professional manner to ensure satisfaction. Documentation: Maintain accurate and detailed records of customer interactions, transactions, and developments. Relationship Building: Cultivate strong, long-lasting relationships with clients to bolster loyalty and retention. Requirements Experience: A minimum of 2 years in customer service or a related sector is advisable. Qualifications: High school diploma or equivalent; additional qualifications in administrative work or insurance consulting can be beneficial. Communication Skills: Strong verbal and written communication skills, able to convey ideas clearly and positively. Problem-Solving: Excellent problem-solving abilities and a knack for multitasking efficiently under pressure. Team-Oriented: Personable and enthusiastic team player committed to contributing to a cohesive and dynamic office environment. Organizational Skills: Superb organizational skills with a focus on accuracy and attention to detail. Bi-lingual is a plus- polish / spanish