via Icims
$55K - 70K a year
Staff front desk to manage access, monitor security systems, coordinate visitors and packages, respond to incidents, and document activities.
High school diploma or equivalent, preferred customer service experience, and possibly a guard card or security license.
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer -Management Planning Facility Lobby Desk in Brooklyn, NY, you will serve and safeguard clients in a range of industries. As a Front Desk Officer with Allied Universal, you will welcome residents and guests, manage access procedures, answer phones, and assist with visitor and package coordination at a residential property location. You will monitor entry activity, document incidents, and communicate clearly with staff and emergency services as needed, helping to support security-related operations through integrity, teamwork, and a people-first approach in an agile, reliable, and innovative culture. Position Type: Full Time Pay Rate: $18.00 / Hour Job Schedule: DayTimeMon08:00 AM - 04:00 PMTue08:00 AM - 04:00 PMWed08:00 AM - 04:00 PMThur04:00 PM - 12:00 AMFri04:00 PM - 12:00 AM Why Join Us: Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. Career Growth: Get paid training and access to career growth opportunities. Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. What You'll Do: Provide customer service to residents, visitors, and staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities. Staff the front desk to help monitor access, greet and direct visitors, issue visitor credentials per site policy, and maintain sign-in logs and/or visitor documentation. Monitor alarms, cameras, intercoms, and other security-related systems from the front desk and report unusual activity per post orders. Respond to incidents and critical situations in a calm, problem-solving manner, including contacting Allied Universal management and/or local emergency services as needed. Complete detailed reports and shift logs regarding incidents, inquiries, and security-related activity, and communicate status updates during shift turnovers. Minimum Requirements: Customer service experience is preferred. A guard card and/or security license is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver’s license will be required for driving positions only. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1551993
This job posting was last updated on 3/16/2026