All Roads

Compensation

Full Description

Charlotte, NC | Vermeer All Roads Vermeer All Roads in Charlotte, NC is seeking a Service Admin to support our growing service department. This role is perfect for a customer-focused problem solver with strong administrative and communication skills. You will serve as the main point of contact for repair activities, helping customers understand timelines, managing expectations, and ensuring a world-class service experience. Heavy-duty or heavy-equipment experience is a plus. This is a full-time role with great benefits and no weekend work required. Compensation • $20-$25 per hour (based on experience) • Full-time, weekday schedule Benefits • Medical, dental, vision, disability, and life insurance (eligible the 1st of the month after 30 days) • Flexible schedule - no nights or weekends • 401(k) with company contribution • Paid time off • Company-paid holidays • Tuition reimbursement program • Employee referral bonus program Responsibilities • Provide administrative support to the Service Manager • Schedule appointments and assist in generating estimates • Accurately document repair and service orders • Build and maintain strong customer relationships to drive retention and referrals • Follow up with customers on repair status, estimate changes, and pickup timing • Perform other duties as assigned Work Authorization / Security Clearance Vermeer All Roads does not provide H1-B sponsorship. AAP / EEO Statement All Roads Company and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Reasonable accommodations will be provided unless they impose undue hardship. Apply Today! Join a team committed to service excellence, quality, and professional growth