All About Smile Dental Group

Compensation

Full Description

Overview We are seeking a friendly and professional Front Desk Receptionist/Insurance Biller to join our Dental team at our Rancho Cucamonga office. In this role, you will be responsible for accurately processing dental insurance claims , verifying patient coverage & providing exceptional customer support and ensuring a welcoming atmosphere. This role requires strong organizational skills, proficiency in office manage, knowledgeable with HMO/PPO insurances and the ability to multitask effectively in a fast-paced environment. Responsibilities • Manage incoming calls using phone systems, directing them to the appropriate personnel. • Prepare and submit dental insurance claims using appropriate coding systems. • Scheduling appointments and managing calendars. • Review (EOB) statements from insurance providers to identify discrepancies or denials and initiate follow-up actions for claim resolution. • Provide clerical support, including filing, data entry, and document preparation. • Respond to customer inquiries with professionalism and accuracy. • Assist with administrative tasks as needed to support the overall operations of the office. • Ensure confidentiality of sensitive information while handling client interactions. Qualifications • Proven experience as a Dental Receptionist & Insurance Biller is required. • Knowledgeable with Open Dental software is preferred. • Proficiency in using office equipment and phone systems. • Excellent typing skills with attention to detail for accurate data entry. • Strong customer support skills with a friendly demeanor to create a positive experience for clients. • Ability to work independently as well as part of a team in a dynamic environment. Job Type: Full-time Pay: $19.00 - $25.00 per hour Benefits: • 401(k) • 401(k) matching • Paid time off Experience: • Dental receptionist: 1 year (Preferred) Work Location: In person