via Indeed
$37K - 46K a year
Sterilize dental instruments, maintain clinical areas, manage patient info and payments, schedule appointments, and support clinical and management teams.
3+ years superior customer service experience, ability to multitask, follow instructions, communicate well, and work collaboratively; dental experience not required but software experience preferred.
We are a fast-paced, fee-for-service dental organization who focuses on providing high quality comprehensive dental care to every patient. We are looking for the best and brightest dental support staff who share our passion for serving our patients and communities. At a Glance • $18 - $22 per hour • Eligible to earn monthly bonus • Ability to work 4-5 days per week including evenings & weekends • Location: Jacksonville, Florida 32218 (Dunn Ave.) • Dental experience not required Key Responsibilities • Cleaning, packaging, and sterilization of reusable dental instruments per manufacturers guidelines. • Decontamination, breakdown and set up of operatory’s in-between patients. • Maintain clean and organized dental equipment, countertops and storage throughout the clinical areas. • Welcome patients and ensure patient information is complete and up to date • Collect and process patient payments and insurance co-pays • Schedule patient appointments • Audit the patient record to prepare for future appointments • Complete end of day documents and audits • Meet the needs of the clinical and management teams through support as required. Qualifications • Ability to follow written and oral instructions • Ability to multitask and work in a fast-paced environment • Strong communication and interpersonal skills • Ability to work collaboratively with team members to provide exceptional patient care • 3+ years SUPERIOR customer service experience • Experience with practice management software (Open Dental) preferred Benefits • Health and Vision Insurance • Company Paid Life Insurance • Paid Time Off • 401K + Company Match • Voluntary Policies (Short-term & Long-term Disability, Critical, Accidental, etc.) Alfa Dental Management and Affiliated Companies (ASAP Dental Care, LLC. Amazing Smiles, LLC. And American Dental Wellness P.A.) are committed to maintaining a safe, healthy, and productive workplace free from alcohol and unlawful drugs as classified under local, state, or federal law, including medical marijuana. All offers of employment with Alfa Dental Management and Affiliated Companies (ASAP Dental Care, LLC. Amazing Smiles, LLC. And American Dental Wellness P.A.) are contingent upon successful completion and passing of a drug and alcohol test. Please note medical marijuana use is not permitted by the company. It is our policy to prohibit smoking and vaping on all company premises to provide a safe and healthy work environment for all employees.
This job posting was last updated on 12/9/2025