$90K - 130K a year
Lead COBRA client onboarding, manage implementation lifecycle, deliver high-touch service, drive team performance, ensure project excellence, and improve onboarding processes.
Minimum 5 years benefits administration with 2+ years COBRA focus, 2+ years leadership in software implementation or client services, and a relevant bachelor's degree or equivalent experience.
Do you want to shape the future of fintech and healthtech? Energized by challenges and inspired by bold goals? Ready to elevate your career alongside driven and talented colleagues? If that sounds like you, explore a career at Alegeus today. Opportunity Happens Here. Manager, Professional Services - COBRA Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Manager, Professional Services - COBRA, you’ll deliver exceptional service and optimize operations to make a real difference. We focus on enhancing our partner's experience, solving challenges creatively, and building trust with our partners. Make an impactful contribution in a role that values operational excellence and partner relationships! OPPORTUNITY HAPPENS HERE — REALIZE YOURS Alongside The Best And The Brightest, You Will Regularly • Lead End-to-End COBRA Client Onboarding: Manage the full implementation lifecycle for new clients, including discovery, planning, data migration, go-live, and post-launch support. • Deliver High-Touch Service for Strategic Clients: Act as the escalation point for complex projects and ensure exceptional service for enterprise-level clients. • Drive Team Performance and Development: Lead, coach, and mentor a team of COBRA implementation specialists, fostering a culture of accountability and continuous improvement. • Ensure Project Excellence: Oversee project plans, timelines, and resource allocation to meet milestones, budgets, and service level agreements. • Enhance Implementation Processes: Identify and execute improvements to onboarding workflows, tools, and client-facing materials to increase efficiency and scalability. • Collaborate Cross-Functionally: Partner with Sales, Product, and Technology teams to support client acquisition and advocate for platform enhancements. Essential Skills For Creating a Lasting Impact Alegeus colleagues are known as problem-solvers, risk-takers, and innovative thinkers. As a J Manager, Professional Services - COBRA, these skills are essential for success: • Abilities: Demonstrated expertise in COBRA compliance and benefits administration, with a proven ability to lead complex, cross-functional projects in a player-coach capacity; excels in client communication, data-driven problem-solving, and is proficient in implementation platforms, project management tools, and Microsoft Office. • Experience: Minimum 5 years of experience in benefits administration, including at least 2 years focused on COBRA. 2+ years in a leadership or managerial role overseeing software implementation, client onboarding, or client services teams. • Education: Bachelor’s degree in Information Technology, Healthcare Administration, Human Resources, or a related field (or equivalent experience). • Location: Remote Because We Care, We Offer • A flexible work environment • Competitive salaries, paid vacation, and holidays • Robust professional development programs • Comprehensive health, wellness, and financial packages SHARED AMBITION. INSPIRED FUTURE. At Alegeus, our success is guided by our aligned vision and values—it is how we work together and collaborate to achieve our goals. • People First. We pride ourselves in bringing talented people together and treating one another with care. • Partner Powered. We are committed to empowering our partners, knowing our success is shared and we win as one. • Always Advancing. We are driven by potential and relentlessly determined to achieve our goals. “I truly believe that people who are well-skilled and talented can go wherever they want in this company. We want to create the best place anyone has ever worked.” - Alegeus employee Apply now, connect a friend to this opportunity, or sign up for job alerts! We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. At Alegeus, being transparent about our compensation philosophy and approach is more than just a legal requirement. As our organization continues to grow and evolve, we have made a commitment to ensure that our compensation framework is equitable, data-driven, consistent, and unbiased, with allowable pay differences based on factors unique to each candidate (think: skills, experience, qualifications, etc.) in order to attract and retain a highly talented and committed workforce. We are taking an “inside-out” approach to pay transparency by first educating our valued managers and internal workforce and then moving to publishing compensation ranges externally. In the interim, if you are a California, Colorado, Connecticut, Maryland, Nevada, New Jersey, New York, Ohio or Washington resident and this role is physically available in your state or classified as remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email identifying the title of the role you are interested in and the state you reside in to talentacquisitionteam@alegeus.com.
This job posting was last updated on 9/2/2025