$66K - 73K a year
Manage and resolve data tickets in ServiceNow, lead data clean-up and HR projects, maintain data integrity across HR systems, and optimize business processes.
Must have expert proficiency in Workday reporting and EIBs, strong data analysis and problem-solving skills, and experience in HR Shared Services or HR Operations.
Primary Skills: Workday (Expert), Data Analysis(Intermediate), HR Operations (Expert), Process Improvement (Advanced), ServiceNow (Intermediate) Contract Type: W2 Duration: 12 Months Location: Sunnyvale, CA - 94089 ( - Remote EST) Pay Range: $31.68- $35.07 per hour #LP Job Summary: The ideal candidate will provide operational support, enhance HR business processes, and deliver high-quality service across multiple platforms and channels. The role demands an innovative problem solver passionate about improving systems and processes to ensure excellence in service delivery. Key Responsibilities • Manage and resolve Data related tickets within ServiceNow. • Lead data clean-up, auditing projects, and coordinate HR efforts for entity merge/name change projects. • Maintain data integrity between core HR systems, Payroll, Equity, and Benefits, ensuring SOX and internal compliance. • Contribute to business process optimizations, prepare detailed analyses, and recommend system updates or improvements. • Document, map out, and regularly review current processes, aiming for continuous improvements. Must-Have Skills • Proficient in Workday (reporting and EIBs). • Strong data analysis and problem-solving capability. • Excellent customer service and continuous improvement mindset. Preferred Industry Experience • Experience in HR Shared Services or HR Operations environment. About Akraya Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in IT Staffing As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!
This job posting was last updated on 9/26/2025