via LinkedIn
$40K - 70K a year
Assist customers, process orders, coordinate with departments, and support warehouse activities.
Requires customer service, communication, and basic sales skills, with no specific technical or warehouse certifications listed.
The Inside Sales Representative & Warehouse/Quality Associate will be responsible for daily inside sales and warehouse/quality support tasks as bulleted below. The employee will rely on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Employee reports to the Inside Sales Manager. Responsibilities: • Respond to customer inquiries pertaining to products, services, prices, availability, and/or order status via email, phone, and website • Assist and advise customers in the selection of the appropriate product(s) and/or service(s) based upon the customer’s requirements • Engage vendors to procure materials and expedite shipments • Prepare quotations, process orders and manage existing orders on online platform first and foremost and internal business systems only when necessary • Work with all other departments to coordinate and assure customer requirements, and expectations are fulfilled, and conflicts are resolved to the satisfaction of the customer • Support, interact, and work in tandem with members of the outside sales team to build and retain customer relations • Make pricing decisions on demand when communicating with customers; responsible for communicating with pricing teams to maintain accurate information within each customer account in the business system • Perform other related duties and assignments as directed by management and as listed in SOP • COC/COO or other order-specific documentation and related inspection and labeling • NC processing • Warehouse email – monitor for those issues needing urgent attention, specific activity, or knowledge • General problem-solving and resolution regarding inventory, invoicing, and logistic issues (as personnel in receiving, stocking, picking, checking, packing and shipping have issues) • Provide general warehouse process support • Process inventory adjustments, bin adjustments, verification of items • RMA processing • Customer Incident processing • Onsite support for operating systems and equipment (IT liaison, P21, computers, scanners, printers, shipping stations, Clippership, etc) • Assist with problem ticket resolution as time permits • Assist with general Warehouse activity – receiving, stocking, picking, checking, packing, and shipping as needed
This job posting was last updated on 2/16/2026