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Aimbridge Hospitality

Aimbridge Hospitality

via LinkedIn

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Residence Inn Hartford Manchester - Front Desk Agent

Manchester, CT
Full-time
Posted 5/21/2026
Verified Source
Key Skills:
Customer Service
Communication
Problem Solving

Compensation

Salary Range

$0K - 0K a year

Responsibilities

Provide excellent guest service by managing check-ins, reservations, and guest requests efficiently.

Requirements

High school diploma or equivalent with experience in hospitality or customer service preferred.

Full Description

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine. Key Skills/Responsibilities • Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable. • Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly. • Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings. • Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork. Education & Experience • High school diploma or equivalent; experience in a hotel or related field preferred. • Familiarity with hotel management software and Microsoft Office suite. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: • Now offering Daily Pay! Ask your Recruiter for more details • Medical, Dental, and Vision Coverage • Short-Term and Long-Term Disability Income • Term Life and AD&D Insurance • Paid Time Off • Employee Assistance Program • 401k Retirement Plan Property Information Located off Interstate 84, just a 15-minute drive from Hartford city center, units at the Hartford Manchester feature full kitchenettes. Guests have access to a seasonal outdoor pool and hot tub. Free WiFi is available throughout the hotel. All air-conditioned rooms at the Residence Inn Manchester have separate living areas and come furnished with a dining area and work desk. The kitchen has a refrigerator, microwave and coffee-making facilities. Residence Inn Hartford Manchester features a sports facility complete with tennis court and a well-equipped gym.

This job posting was last updated on 5/26/2026

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