Aidoc
via DailyRemote
Customer Success Team Lead
Compensation
$120K - 150K a year
Responsibilities
Leading and developing a team of Customer Success Managers to ensure excellent customer experience, driving adoption, and achieving business outcomes.
Requirements
Experience in customer success, team management, strategic planning, and technical proficiency in SaaS environments.
Full Description
The Customer Success Team Leader is responsible for guiding and overseeing a team of Customer Success Managers (CSMs) in delivering exceptional customer experiences, driving adoption, value realization, and achieving business outcomes across our portfolio.As a Team Leader, you’ll be responsible for developing talent, managing day-to-day operations, and ensuring your team supports our customers through every phase of the customer journey. You’ll help align team efforts with strategic goals, focusing on retention, growth, and long-term customer satisfaction.
This job posting was last updated on 1/14/2026
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