AFL Telecommunications

Compensation

Full Description

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $1.5B in revenue, and employ approximately 7,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity. What We Offer: A hybrid in office schedule for qualifying employees Flexible time off policy 401K Company match (up to 4% - dollar for dollar) Professional development, training, and tuition reimbursement programs Excellent medical, dental, vision, and life insurance policy options Opportunities for career advancement with an industry leading company! Responsibilities Answer incoming telephone calls, determine purpose of callers and forward to appropriate personnel or department. Answer general inquiries. Welcome on-site visitors, determine nature of business and announce visitor to appropriate personnel. If applicable, ensure AFL host adheres to the guidelines for foreign visitors. Maintain the visitor log and visitor badges Order, receive and maintain all office and kitchen supplies Organize and distribute incoming mail Ensure office organization in order to maintain a professional office appearance General data entry as needed Create and distribute daily reports to applicable individuals May review and edit product materials, or other documents Perform customer service audits to ensure accuracy and report findings Adhere to and promote the environmental, health & safety policies of AFL Qualifications High school diploma or GED 2+ years of previous work experience Customer service and data entry experience Excellent verbal and written communication skills Proficient with MS Office, Oracle and Salesforce.com Effectively manage and prioritize multiple tasks or requests in a fast-paced environment. Accurate and prompt processing of tasks and transactions Personal Qualities Attention to detail Picks up on new tasks quickly Possess excellent collaboration skills to ensure good working relationships within the business unit Strong problem solver; Ability to think outside the box and make suggestions for improvements with processes and procedures Working Conditions General office setting. Incumbent may be required to enter the production and/or shipping/receiving areas on occasion. Base salary ranges from $25 - $35/Hour