Advantage TA

Compensation

Full Description

About the Opportunity We are seeking an experienced and driven General Manager to lead operations at our high-volume, highline collision repair facility. Our shop is recognized for its prestigious OEM certifications and long-standing Direct Repair Program (DRP) partnerships, making us a trusted destination for both customers and insurance partners. The ideal candidate will have a proven track record of managing a large-scale collision repair center, driving operational excellence, and ensuring the highest standards of customer satisfaction in a fast-paced environment. Key Responsibilities • Oversee day-to-day operations of a highline auto body repair shop with significant DRP volume. • Lead, mentor, and develop a high-performing team across all departments (estimating, production, parts, customer service). • Manage relationships with insurance partners, DRP accounts, and OEM certification programs. • Monitor shop performance including KPIs (cycle time, touch time, CSI, profitability). • Ensure adherence to OEM repair procedures, safety protocols, and quality standards. • Drive revenue growth and profitability through efficient workflow, resource management, and cost control. • Foster a customer-first culture with emphasis on transparency, service excellence, and problem resolution. Qualifications • 5+ years of General Manager or senior leadership experience in a high-volume collision repair facility. • Strong knowledge of DRP programs, OEM certification processes, and insurance industry expectations. • Demonstrated ability to manage $300k+ monthly repair volume. • Proven leadership in building, coaching, and retaining high-performing teams. • Strong business acumen with focus on financial management, P&L oversight, and performance metrics. • Excellent communication and conflict resolution skills. • I-CAR certifications or familiarity with OEM repair standards Required. • Drug and background checks Why Join Us? • Work in a prestigious, highline-certified collision center with cutting-edge technology and equipment. • Lead a team that values quality, professionalism, and customer satisfaction. • Competitive compensation package with performance-based incentives. • Opportunities for long-term career growth within a respected automotive group. Job Type: Full-time Pay: $144,000.00 - $200,000.00 per year Benefits: • Opportunities for advancement Work Location: In person