ADT

Compensation

Full Description

Summary: The Cloud & Platform Analyst is responsible for supporting and operating enterprise compute platforms across a hybrid environment including on-prem data centers and Google Cloud Platform (GCP). This role focuses on day-to-day operations, support, and execution across Google Compute Engine (GCE), VMware environments, and Linux-based systems. The ideal candidate is a hands-on operator with foundational technical skills who can follow established architectural standards, assist with cloud and infrastructure initiatives, and contribute to maintaining stable, secure, and scalable hybrid environments.   Duties and Responsibilities: * Support day-to-day operations of computer platforms across on-prem and cloud environments (GCP).  * Assist in provisioning, configuration, and maintenance of virtual machines in GCE and VMware environments.  * Support hybrid infrastructure operations, ensuring availability, performance, and stability of systems.  * Participate in execution of infrastructure and migration activities (on-prem to cloud, cloud-to-cloud) under guidance of senior engineers.  * Assist with IBM Power Systems (Power Series) environments, including AIX-based workloads where applicable.  * Perform routine system administration tasks including patching, updates, monitoring, and troubleshooting.  * Support Linux environments across multiple distributions (RHEL, Ubuntu, SUSE); exposure to AIX is a plus.  * Execute Infrastructure as Code (IaC) deployments and automation tasks using pre-defined templates and standards.  * Follow established runbooks for provisioning, incident response, and operational activities.  * Work closely with middleware, application, and DevOps teams to support platform requirements.  * Assist in troubleshooting incidents and performing root cause analysis with guidance from senior engineers.  * Maintain system documentation, runbooks, and operational procedures.  * Ensure adherence to security policies, compliance requirements, and configuration standards.  * Participate in on-call rotation, providing after-hours support for production systems and incident response.   Skills and Competencies: * Foundational knowledge of Google Cloud Platform (GCP), particularly Compute Engine (GCE).  * Basic understanding of cloud and on-prem infrastructure concepts, including virtualization and networking.  * Familiarity with VMware environments (vSphere/vCenter) and virtual machine lifecycle management. * Exposure to IBM Power Systems (Power Series) and AIX environments is a plus.  * Working knowledge of Linux operating systems (RHEL, Ubuntu, SUSE).  * Basic understanding of Infrastructure as Code (Terraform or similar) and automation concepts.  * Ability to follow operational procedures and implement predefined technical solutions.  * Strong troubleshooting and problem-solving skills in a production support environment. * Ability to work effectively with cross-functional teams (applications, middleware, networking). * Strong attention to detail and ownership in executing assigned tasks.  * Willingness to learn, adapt, and grow technical skillsets across cloud and infrastructure domains.   Minimum Qualifications: * Bachelor’s degree in Computer Science, IT, or equivalent experience. * 2–5+ years of experience in IT operations, infrastructure support, or cloud support roles. * Exposure to cloud platforms (GCP/AWS/Azure) or virtualization technologies. * Experience supporting Linux-based environments.   Preferred Qualifications: * Exposure to VMware environments and enterprise infrastructure operations. * Exposure to IBM Power Systems and AIX environments. * Basic experience with automation or scripting (Terraform, Ansible, Bash). * Experience supporting hybrid (cloud + on-prem) environments. * Familiarity with ITIL practices and incident management.   Required Licensing or Certifications: * RHEL or Unix certifications * Azure, AWS, GCP certifications * Any technical certifications   Working Conditions: *  Hybrid: 4 days at office, 1 day from home   Travel: *  Minimum, 10%