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adm-Indicia

via Glassdoor

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CRM Strategist/Planner

Anywhere
Full-time
Posted 1/26/2026
Verified Source
Key Skills:
CRM strategy
Data-driven marketing
Customer insight

Compensation

Salary Range

$70K - 120K a year

Responsibilities

Developing and implementing strategic CRM and marketing plans to drive growth and measurable results.

Requirements

Minimum 3 years of experience as a strategist/planner for large client accounts, with proven ability to leverage data and customer insights.

Full Description

CRM Strategist/Planner Department: Account Management Employment Type: Full Time Location: United States - Remote (New York) Description We are seeking an experienced and innovative CRM Planner/Strategist to join our team. In this role, you will contribute to the strategic direction of accounts and help shape the future of our agency’s data-driven marketing and communications strategies. You’ll work closely with clients, senior teams, and internal departments to drive growth, deliver measurable business results, setting the standard for strategic excellence both internally and across the industry. Purpose of the role • Strategy development for key CRM accounts, defining and implementing strategic directions that address client challenges and deliver tangible commercial value. • Refine and optimize the agency’s Strategy & Planning platform, creating an environment that allows the team to deliver at its full potential. • Act entrepreneurially to drive growth by activating the agency proposition and productizing strategic offerings, particularly in data strategy. • Champion the visibility and understanding of Strategy & Planning across the agency and wider industry, contributing your voice and expertise to thought leadership initiatives. • Utilize data, customer insight, and cultural understanding to create strategies that deliver measurable impact across marketing funnels. • Participate in pitches, RFPs, and other business development opportunities to drive agency growth. Skills, Knowledge and Expertise • Minimum 3 years’ professional experience as a strategist/planner for large client accounts. • Proven track record of delivering innovative, data-driven marketing strategies that generate tangible business results. • Expertise in leveraging customer insight and data to inform creative, strategic, and communications planning. • Exceptional communication and project management skills. • Strategic thinker with a passion for innovation, challenging the status quo, and continuously improving planning methodologies. Benefits • Medical, Dental, Vision, 401(k) match, and cell phone reimbursement. • Work Environment: Hybrid - 3 days/week in office • Perks: Generous PTO, volunteer days, professional development opportunities, and employee reward and recognition programs. • Career Growth: Work with some of the biggest brands and collaborate with a global team of experts. We are an equal opportunities employer and as such, will make any reasonable adjustments to accommodate the needs of all candidates. If you have any such needs or requirements in the context of your interview, please notify us so that we can make the appropriate arrangements.

This job posting was last updated on 2/2/2026

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