via IHireCustomerService
$52K - 52K a year
Assist customers with placing and expediting orders, support sales team, pay attention to details.
Experience with customer service, familiarity with Oracle and Salesforce, attention to detail, open to feedback.
Title: (1) Customer Service Advocate Location: 611 Center Ridge Dr, Austin, TX 78753 Schedule: HYBRID Monday-Friday 8am-5pm (Monday/Friday remote, Tues/Wed/Thurs in-office) Lunch: 1-hour lunch break Pay Rate: $25 an hour Highlights: • Looking for someone who has used Oracle and Salesforce but its a requirement. • Longevity in previous jobs is important but not a deal breaker. • Wants someone who is open to feedback, okay asking questions, someone who is okay working from the ground up. • Personality fit, not a know-it-all. Looking for someone they can mold. • Tuesdays are ideal start dates since Mondays they work remote. • Client will pay for holidays even if they are closed. Standard 40-hour work week. (this does not include personal days off) • This position supports the sales team. The Customer Service Advocate will assist customers with placing orders, expediting orders, etc. • Team is a total of 7 people, 2 work internationally and 5 work at HQ in Austin. They all sit together including Chantelle. They are a team that helps each other out. If anyone has a question you can ask your neighbor or Chantelle. • Training is 4-6 weeks, this includes training videos, demos, and a final demo to show the manager they have retained the training. • Client is needing someone who pays attention to details. • Candidate with different background/ industry is okay. • Client wants in-person interviews. Pay Details: $25.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
This job posting was last updated on 12/11/2025