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Addison Group

Addison Group

via LinkedIn

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Insurance Follow-Up Representative

Columbia, SC
Full-time
Posted 1/6/2026
Verified Source
Key Skills:
Data Management
Customer Service
Database Management

Compensation

Salary Range

$35K - 44K a year

Responsibilities

Manage insurance claims, follow up with payors, and collaborate with team to resolve denied claims.

Requirements

Experience in insurance follow-up, strong attention to detail, team-oriented mindset, proactive learner.

Full Description

Job Title: Insurance Follow-Up Representative Industry: Healthcare Location: Columbia, SC Pay: $17-$21 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is working with a growing healthcare organization to find an Insurance Follow-Up Representatives for their close-knit team. This is a contract-to-hire opportunity with excellent potential for professional growth in a dynamic and supportive environment. Job Description: We are seeking detail-oriented and motivated Insurance Follow-Up Representatives to manage claims for worker's compensation services. This role involves working with insurance companies to resolve denied claims, ensure proper reimbursement, and support revenue cycle processes. Key Responsibilities: • Investigate and resolve denied claims from urgent care services. • Contact worker's compensation carriers via portals or phone to secure payment. • Work from a claims queue, ensuring timely follow-up and resolution. • Collaborate with a small, supportive team to meet departmental goals. • Utilize software such as Cerner, DocuTap, and Waystar/Zirmed for claim management. Qualifications: • Experience in insurance follow-up, including contacting payors and managing medical collections. • Background in physician practices is preferred; urgent care or worker's compensation experience is not required. • Strong attention to detail and a team-oriented mindset. • Proactive and eager to learn with a desire to grow professionally. Perks: • Opportunity to join a growing organization with potential for long-term employment. • Gain valuable experience in urgent care claims and revenue cycle management. • Supportive team environment with growth opportunities. • Flexible start times and schedules Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request. IND 004-008

This job posting was last updated on 1/8/2026

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