Addiction Recovery Center

Compensation

Full Description

• Verify patient insurance coverage and eligibility prior to appointments to ensure accurate billing and reduce claim denials • Review and process medical records, insurance claims, and billing documentation with precision and attention to detail • Assist with insurance authorization requests, ensuring all necessary documentation is submitted promptly for procedures or treatments • Utilize managed care knowledge to facilitate appropriate plan utilization and coordinate benefits effectively • Maintain comprehensive records of insurance correspondence, claims status updates, and patient interactions in accordance with HIPAA regulations • Assists with all front office functions including patient relations, check-in/check-out, scheduling appointments and accepting payment. • Greets and checks-in patients scheduled for physician appointments. • Registers demographic information and processes payments and copays. • Handle patient check-in process and direct patient flow; ensure that patients are moved through the facility in an efficient fashion. • Answers phones and handles calls in an efficient and friendly manner. • Fields calls appropriately for clinic physician, counselor and staff. • Acts as liaison between physicians, counselor and the patients waiting for appointments; relays messages and other clinic information. • Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up. • Completes office supply list as needed and gives to Director. • Maintains supply of patient intake forms. • Faxes reports, billing information, and medical release forms as requested. • Maintains an up to date and accurate pending-scheduling list. • Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines. • Performs other duties as assigned. • Manages filing and retrieving medical records and patient information. • Ensures the timeliness and accuracy of patient charge entry into the billing record and assists with payments. • Ensures any patient complaints are handled appropriately. • Pull charts for following day and print schedule. • Assist with PA's, receipts, and insurance as needed. • Ability to operate an Electronic Medical Records system successfully. • Taking and recording vitals. • We train people for this position as well / coachability. • Please do not call office for inquiries, all applicants will be evaluated through Indeed or by email. Work Remotely • Hybrid. Majority of work will be in office but there will be opportunities to work from home. Position is part time but we do offer other opportunities to give additional hours Job Types: Full-time, Part-time Pay: $17.00 - $21.00 per hour Benefits: • Flexible schedule Education: • High school or equivalent (Preferred) Experience: • Customer service: 1 year (Preferred) • Medical terminology: 1 year (Preferred) • Computer skills: 1 year (Preferred) Work Location: Hybrid remote in Clarksville, TN 37043