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The AIC Manager of Revenue Cycle supervises the productivity and success of full revenue cycle operations while managing day-to-day benchmarks. They oversee billing functions, ensure teams meet targeted goals, and interact with clients at a management level.
Candidates should have a minimum of 8 years of experience in billing management or supervision, with a preference for those with medical billing experience. A graduate of an accredited medical billing program and billing certification is preferred.
Duties & Responsibilities: * Supervises the productivity and success of full revenue cycle operations * Manages day to day benchmark of operations for revenue cycle operations * Responsible for learning each revenue cycle system used by clients * Participate in professional development by seeking new information and skills related to the position and generate new ideas and approaches * Ensure and promote confidentiality of client privileged information * Oversee supervisors and ensure teams are meeting targeted goals * Produce month end #’s to CEO/executive assistant * Oversees the billing functions, including the initiation of goals and procedures, overseeing daily operations, and coordinating office efforts to expedite payment of accounts. * Interaction/liaison as needed with our clients on management level * Identify, implement and improved billing and collections processes that will make a positive contribution to financial results. * Prepare accurate and meaningful billing, collections, accounts receivable and bad debt reports. * Plan, organize, motivate and monitor work done by all staff under supervision * Oversee functionality and integrity of software to ensure timely and accurate administration of electronic claims, and electronic payment remittance. * Conduct yearly reviews for direct staff – keeping notes on their performance * Weekly one on one individual meetings with your direct reports * Monthly team meetings with your team to go over issues/ideas/recommendations * Continue education in reimbursement rules, billing rules, and coding. * Bill and Collect as needed to meet goals and expectations of the clients * Work with supervisors on metrics for the Analysts to meet monthly and monitor and enforce these goals * Conduct conference calls weekly/bi-weekly/monthly or as requested/needed by the clients * Attend yearly conferences as requested by management * Screening, interviewing, and hiring the right candidates for open positions within the company’s budget and expectations * Performance plans, up to firing of employees * Meet month end closing deadlines * Generate Month end reports for clients * Oversee cash team and ensure cash deadlines are being met for all accounts * Perform Monthly audits on collectors to ensure work and collections are up to par set by the Pinnacle management team * Work with supervisors on performance plans and mentoring employees Qualifications and skills: Experience with medical billing for home infusion/specialty pharmacies/DME or another area of medical billing. Candidates should possess a roll-up-your-sleeves attitude and display a willingness to work hard and be a member of the team. Building a service-oriented practice with a positive work culture is a high priority. * Graduate of an accredited Medical Billing Program and hold billing certification preferred. * Minimum of 8 years’ experience in Billing Management/Supervision is preferred * Knowledge of Microsoft Office and proficient with spreadsheets. * Proficiency in medical terminology, HCPC and ICD 10 coding. * Proficiency in filing medical claims * Expertise in reading and interpreting EOBs * Excellent Communication Skills * Commitment to goals and Philosophy of Pinnacle Revenue Management, Inc. * HIPAA compliance knowledge
This job posting was last updated on 9/27/2025