Activ8

Compensation

Full Description

Job Title: Field Service Engineer Company Overview: Activ8 is a leading international distributor specializing in CNC machine tools and advanced manufacturing solutions. With a commitment to innovation and customer satisfaction, we support manufacturing clients worldwide by providing cutting-edge technology and expert service. Role Overview: As a Field Service Engineer based remotely in Hartford, CT, you will play a critical role in delivering technical support and service to our manufacturing customers. Your expertise in electrical and mechanical systems will ensure the optimal installation, maintenance, and repair of CNC machinery, helping clients maximize productivity and minimize downtime. What You'll Do: - You will provide remote and on-site technical support to manufacturing customers, troubleshooting electrical and mechanical issues. - You will install, maintain, and repair CNC machine tools and related equipment. - You will collaborate with customers to understand their technical needs and provide tailored solutions. - You will conduct routine inspections and preventive maintenance to ensure equipment reliability. - You will document service activities and maintain accurate records of repairs and installations. - You will work closely with the sales and engineering teams to support product improvements and customer satisfaction. - You will stay updated on the latest CNC technologies and industry best practices. What You Bring: - Minimum of 3 years of experience in field service engineering or a related technical role. - Strong knowledge of electrical and mechanical systems, particularly in CNC machinery. - Proven ability to troubleshoot and resolve complex technical issues. - Excellent communication and customer service skills. - Ability to work independently and manage time effectively in a remote setting. Bonus Points If You Have: - Experience with CNC machine tool installation and calibration. - Familiarity with PLC programming and industrial automation. - Technical certifications related to electrical or mechanical engineering. - Previous experience working in a manufacturing or industrial environment. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and technical training. - We offer a flexible remote work environment with supportive team culture. - We offer paid time off and company-sponsored wellness programs. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to careers@activ8.com. We look forward to hearing from you!