ACRT Services

Compensation

Full Description

Bermex, Inc. Full time Regular Role Description The Project Manager reports to the Operations Manager at Bermex. This position will play a key role in directing personnel, staffing, training, planning, and overseeing the operations and fiscal health of the company. This position will also be responsible for maintaining excellent customer services while managing field service operations for groups of employees. It is important for the candidate to plan and maintain work systems, procedures, and policies that enable and encourage the optimum performance of their employees. This position requires a high degree of organization and attention to detail, as well as strong leadership skills. Essential Duties & Responsibilities Manage and Maintain Workforce Ensure the health and safety of the workforce Maintains inventory of tools, equipment and supplies Ensures that all vehicles, tools, and equipment are maintained in a clean, safe and proper working condition Ensuring productivity levels are maintained through effective monitoring of staffing levels and financial requirements Development of an employee-oriented company culture that emphasizes quality, continuous improvement, employee retention and development and high performance Coach, mentor and develop staff, including overseeing new employee onboarding Guiding personnel to achieve optimum performance level Follow fleet standards and vehicle operating policies Control over maintenance and repair of vehicles Train personnel of safety and accident prevention program Understand and adhere to all company safety procedures as they relate to essential job functions Collaborate with Management Personnel Formulating departmental goals, strategies, and operating policies and procedures and directing implementation of approved changes Prepares the department forecast and monitor expenses with that forecast Prepares and maintains a variety of records and reports related to meter reading Completes quality control audits on field personnel monthly Making recommendations on employees regarding employment, performance appraisal, salary changes, promotions, transfers and terminations Provide written communication on aspects such as economy/efficiency of operations, quality control performance, production/personnel scheduling, and client relationships Work with the Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees Customer Communication Refers all consumer complaints to the appropriate authorities Ensure all complaints are resolved in a timely manner and is acceptable to our clients Train employees on conflict resolution strategies Requirements Minimum Qualifications: Education: High School Degree/GED Experience: 1 year of leadership experience in management or supervisory roles and 3 years of experience in gas meter exchanges as well as pilot relights or similar natural gas operations experience. Must be willing to travel up to 70% of the time managing multiple projects across the US. Ability to become a proctor and evaluator for operator qualifications required to perform natural gas meter exchanges and relights. Preferred Qualifications: Education: Bachelor’s Degree in a related field Experience: 2 or more years of management experience 3 years of experience in water, gas, and, electric meter installation project management Desired Skills: Ability to multi-task and work independently as well as a team Exceptional flexibility in daily routines Excellent time management skills Excellent communication skills, comfortable interacting management and customers Ability to interact with unhappy or negative customers in a professional manner Excellent attention to detail for problem solving and finding Proven leadership and team management skills Strong knowledge with Microsoft 360 (e.g., Outlook, Excel, Word, etc.) Office Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day. Additional: Department & Division: Operations Exempt Status*: Exempt Reports to**: Operations Manager Works with Inside Company: Field Operations Teams Works with Outside Company: Customers and government officials, as necessary Working Conditions: All outdoor and indoor conditions Supervisor Responsibilities: Supervises the Meter Services Supervisors and Project Managers Physical Requirements: Must be able to remain in a stationary position for long periods of time Repeat motions that may include the wrists, hands, and/or fingers Work that includes moving objects up to 50 lbs. Communication with others to exchange information. Must be able to see, read, write, and speak Requires standing, walking, reaching, stooping, kneeling, crouching Travel Requirements: % of travel time: 70% *This position is classified as exempt based on the job duties. However, based on the FTE, salary level of the employee, or federal/state/local laws, the employee may be classified as non-exempt. **The company reserves the right to make changes to the reporting structure for this position due to business needs. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at hr@acrtinc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) From coast to coast and everywhere in between, ACRT Services and its family of companies is looking to hire the industry’s best talent. We’re looking for independent, self-driven people who turn challenges into solutions. People who want to use their careers to help utilities keep their customers in power. People who want to help us sustain our world. If that’s you, then we want to talk. Explore our open positions now, and start a career that can make a difference for others nationwide. Accountable to self and others Customer and company fairness Responsibility of ownership Trustworthy in all things Mission: To engage the best people and make them better to foster resiliency, environmental stewardship, compliance, stakeholder partnerships, and safer communities. Vision: To be the leader for innovation and industry-shaping solutions within the infrastructure and environmental space. ACRT Services and our family of companies are fully committed to the principles of equal employment opportunity and affirmative action. We seek to hire and empower the best people, providing exceptional service no matter where and when duty calls. We also believe in our people and invest in them through continuing education and believe in a positive, active workplace culture. If you require reasonable accommodations for any part of the application or hiring process due to disability, you may submit your request by calling 800.622.2562. For additional details please use the link provided below. careers.acrt.com/careers/job-listings Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities