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Acrisure Southeast Partners Insurance Services, LLC

via Indeed

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Insurance Commercial Lines, Senior Account Manager, Complex Accounts

Anywhere
full-time
Posted 9/4/2025
Verified Source
Key Skills:
Commercial Lines Insurance
Account Management
Client Relationship Management
Insurance Licensing (Florida 2-20)
Underwriting and Coverage Strategy
Microsoft Word and Excel
Customer Service
Time Management

Compensation

Salary Range

$70K - 100K a year

Responsibilities

Manage complex commercial insurance accounts by developing marketing strategies, advising clients on coverage, securing quotes, processing policies, and maintaining client relationships.

Requirements

Five years of commercial lines experience with complex accounts, valid Florida 2-20 insurance license, proficiency in Microsoft Office, strong communication skills, and ability to work on-site.

Full Description

About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Job Summary: Typically, expect some professional experience in account management and/or sales. Applies the core principles of insurance to everyday situations and demonstrates the skills and knowledge to understand specific needs or requirements that may require an inventive approach. Typically, an individual contributor; works with rare guidance or supervision. Performs more advanced responsibilities and are primary points of contact for the clients they oversee. Develops coverage strategy and plan. Sr. Account Managers have their own accounts and likely work with more complex or demanding clients. Required to have the necessary insurance license(s). Job Functions, Unique Duties and Responsibilities: Works directly with client’s Producer to develop a marketing strategy for new and renewal business that meets the client’s needs and exposure. Works directly with Client’s to obtain underwriting information required. Serves as an insurance advisor and consultant to the agency’s clients by assisting them with making coverage changes and/or adding necessary coverages; accordingly, uses each contact with the client as an opportunity to review the whole account, round it and market. Informs and educates clients about policy coverages, changes, exclusions, and insurance coverage needs. Establish rapport with Underwriters to present, negotiate and secure competitive and comprehensive quotes with coverage specific to the client’s exposures. Have in depth knowledge of coverage on all commercial lines of business and coverage forms; have knowledge of rating rules and limitations. Be familiar with the agency’s contracted carrier’s appetite and underwriting guidelines. Able to navigate numerous company websites for quoting various lines of business online and making online changes. Prepares summaries of insurance, schedules, quotes and proposals. Prepares all applications and required documents for signing. Bind coverages and changes with carriers/brokers. Review all binders to confirm coverage bound accurately reflects coverage ordered. Verifies policy and endorsement information, facilitating corrections when necessary. Works directly with clients to answer incoming calls/questions on coverage, changes and billings; takes and reports claims to carriers. Issues Certificates of Insurance, Evidence of Property Insurance, Auto Insurance ID Cards to evidence coverages. Verifies accuracy of direct bill cancellations and takes appropriate corrective action when needed. Processes and follows up on other cancellation requests to carriers to ensure accurate and timely resolution. Uses agency credit and collection policy in invoicing and pursuing prompt payments. Maintains and updates electronic and client activity files. Provides other technical support to Producer to benefit clients and to reach agency’s strategic business goals. Assists or completes other tasks as directed by agency management. Other duties may be assigned as needs arise, or as required. This description is not intended as a contract and is subject to change. Personal and Organizational Development: Sets priorities and manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities. Maintains a cordial and effective relationship with clients, co-workers, carriers, and other business contacts. Keeps informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance. Interacts with other effectively by utilizing good communications skills, cooperating purposefully, and providing information and guidance, as needed, to achieve the business goals of the agency. Maintains up to date technical knowledge and understands how to perform technical tasks to expedite client service. Education/Experience Requirements: Five (5) years experience in Commercial Lines with complex accounts, required Must have a valid 2-20 Florida license. Some college education is preferred Insurance designations preferred Ability to use computer, calculator, agency automation system and proficiency in programs, including but not limited to Microsoft Word and Excel. Ability to understand and communicate both in writing and orally with others. Must be a team player and customer service oriented. Ability to perform repetitious tasks with high attention to detail. Competencies: Functional Technical Skills-has functional and technical ability to do job at high level of accomplishment. Informing- provides information so that decisions can be made on a timely basis with accuracy. Time Management- uses time effectively and efficiently, concentrates efforts on more important priorities. Customer Focus – dedicated to meeting the expectations and requirements of external and internal customers. Quantity of Output-amount of work is expected to meet goals on regular basis. Quality of Work Output-is with few errors with little rework. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. Benefits and Perks: Competitive compensation Flexible vacation policy, paid holidays, and paid sick time Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid) Company-paid Short-Term and Long-Term Disability Insurance Company-paid Group Life insurance Company-paid Employee Assistance Program (EAP) and Calm App subscription Employee-paid Pet Insurance and optional supplemental insurance coverage Vested 401(k) with company match and financial wellness programs Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options Paid maternity leave, paid paternity leave, and fertility benefits Career growth and learning opportunities …and so much more! Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location. #LI-HM1 Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department. There are amazing opportunities for talented people in every part of our business. We invite you to find your next great opportunity with us. You can apply, track your progress and review new postings all in one place! Attention Job Seekers: We have been made aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent Acrisure. These scams often involve fake job offers, requests for personal information, or demands for payment. Please be advised of the following: Acrisure does not charge any fees at any stage of the recruitment process. Official communication from Acrisure will always come from an @acrisure.com email address or our Applicant Tracking System, Workday. Job offers will only be extended after a formal interview process. Personal information should only be shared through our secure career portal. How to Protect Yourself: Do not share personal or financial information with unverified sources. Report any suspicious activity to our HR department immediately. For your safety, please ensure you are applying through our official careers page: Careers Thank you for your vigilance and cooperation. Acrisure HR Team

This job posting was last updated on 9/10/2025

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