via Oraclecloud
$120K - 150K a year
Lead and scale customer advocacy efforts, elevate customer stories, and shape how the world understands the impact of RCS for Business.
Experience in customer marketing, storytelling, relationship-building, and influencing through customer voice, with a background in managing customer relationships and advocacy.
About the Opportunity Join the revolution in business messaging. RCS for Business is one of Google’s fastest-growing initiatives, fundamentally redefining how organizations worldwide connect with their users. This technology powers next-generation messaging experiences for global brands such as Nespresso, United Airlines, IHG Hotels, and CVS Pharmacy - as well as innovative local businesses around the world. We are looking for a Customer Marketing Manager to lead and scale customer advocacy efforts, elevate customer stories, and shape how the world understands the impact of RCS for Business. If you’re passionate about storytelling, relationship-building, and driving influence through customer voice - this role is for you. Mosaic is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America. We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic’s ultimate mission is to propel our client’s business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use. #DiscoverYourPath
This job posting was last updated on 1/30/2026