ACG

Compensation

Full Description

Manufacturer, importer, designer, and worldwide distributor of home furnishings is looking for a full-time experienced E-commerce Account Manager. The E-commerce Account Manager is responsible for driving rapid revenue growth via a multitude of B2B sales channels and marketplaces, with a heavy focus on Wayfair, Amazon, Ashley, Overstock, Home Depot, Lowes, & many more. Job Responsibilities and Duties: • Improve and increase our E-commerce sales, maintain outstanding ratings and ranking on all marketplaces, and provide our best customer service. • Maintain, optimize, and improve our listings on the various marketplaces (title, description, images, reviews, prices, product specs, customer questions, etc.) to increase product ranking and sales. • Inventory planning: compare past and current sales trends to determine future inventory demand. • Take command of aging inventory by finding the reasons for slowing demand and passing the solution to the team for corrections. • Communicate effectively both internally and externally to meet customer needs and expectations. • Proactively research online marketplaces to ensure accuracy and delivery of our content, while continuously looking at ways to improve our brand position. • Identify new digital trends and applications that can increase brand awareness and sales. • Build, maintain, and evolve strong relationships with our marketplace partners and service providers. • Grow existing and new partner channels through continuous analysis of account performance and health and identify areas to maximize opportunities for revenue growth. • Order entry and ensuring order fulfillment promptly. • Upload inventory and pre-sell incoming out-of-stock items. Requirements: • A college degree in a related field is preferred • 4 years experience in B2B E-commerce • Excellent interpersonal and communication skills (verbal and written) are a must when dealing with internal team members as well as customers and clients • Expert skills in Microsoft Suite: Word, Excel, and PowerPoint Interest and knowledge in furniture or interior design is a plus Job Type: Full-time Pay: $62,000.00 - $80,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee discount • Health insurance • Paid time off Work Location: In person