ACE Hardware

Compensation

Full Description

About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG’s origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Summary The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Customer Service: Provide a positive representation of Ace Retail Group. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Possess a friendly outgoing demeanor; work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess strong product knowledge and knowledge of store layout and location of products. Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations Assist in creating a positive, professional and safe work environment. Assist with receiving, checking in and stocking of merchandise throughout the store. Assist with maintaining back stock levels. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. Assist with merchandise resets through the store. Provide assistance to Department Specialists, i.e. price changes, special orders. Ensure signage is current throughout the store. Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Communicate any merchandising, cost control or sales idea to General Manager. Participate in store meetings. Be professional in appearance and actions. Perform all other duties as assigned. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING – In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE – Striving to be our best through continuous improvement and inspiration. LOVE – Love the people, love the work and love the results. INTEGRITY – Honesty, reliability, high character and ethical behavior. GRATITUDE – Appreciating being in the business of serving others. HUMILITY – A modest and respectful approach to leadership and work. TEAMWORK – Collaboration over control or credit; together we are Ace. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Formal retail experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $12.50 Per Hour For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/ARG_External Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Great Lakes Ace is a chain of hardware stores bringing more than 70 years of experience to the neighborhoods that we serve. Ace Hardware provides national chain buying power, access to hundreds of thousands of products, and premium merchandise brands like EGO®, Milwaukee®, Scotts®, Toro®, Weber®, Stihl®, Benjamin Moore®, Yeti® and others. At the same time, we provide our customers with a localized product mix and services while operating a friendly, helpful neighborhood hardware store. Vision Our team is inspired by our Vision to: Improve Lives & Communities Mission Great Lakes Ace’s Mission is to: Go above & Beyond to Serve We are inspired to build a culture of service throughout the organization that is the bedrock of our daily operations. Community Our vision for the company is rooted in a belief that while we operate neighborhood hardware stores we are here to Improve Lives & Communities that we touch. It starts with our support of Children’s Miracle Network (CMN) in our local communities to ensure those children and families who are most in need are able to access the services and support provided by the local children’s hospital and CMN. Then our associates identify community based non-profit groups and schools that they support by raising awareness and funds. History Our History in hardware is a classic American tale of hard work and reinvention. We were originally founded in 1946 as The Hardware Depot by the Traskos brothers of Dearborn, MI. The company has navigated the winds of change as market pressures and consumer demands have evolved. Today the company focuses on growth of brick and mortar locations through new store development and acquisition of existing hardware stores that serve thriving neighborhoods. Currently our stores operate under the brand names of Rylee’s Ace and Rockford Ace in addition to Great Lakes Ace. Recognizing the consumer desire to shop when and where they find most convenient, the company has pursued e-commerce and delivery systems to remain relevant and convenient. Great Lakes Ace Hardware Core Values Go Above and Beyond Make tomorrow better than today Be open to possibilities Do it better than anyone else Know Your Neighbor Customers are your neighbors, get to know them Discover a connection by using a name, project, location, or friends Get involved beyond the four walls Make it Better Recognize when things aren’t working Be open to hearing things aren’t working Roll up your sleeves and contribute to a solution Love my GLA Take pride in helpful service Build loyalty through excellence Create a fun environment