Accu-Steel Buildings

Compensation

Full Description

Position Overview: We are looking for a passionate and driven Business Development Director to champion our customers' needs and ensure their success. The ideal candidate will possess excellent communication skills, a deep understanding of our products and services, and the willingness to travel as needed to engage with our customers and dealers. Key Responsibilities: • Customer Relationship Management: Build and maintain strong, trusting relationships with our clients by understanding their business goals, challenges, and needs. • Product Expertise: Develop an in-depth knowledge of our products and services to effectively advise and guide customers on how to best utilize them to meet their objectives. • Account Health Monitoring: Continuously assess and monitor customer account health, identifying potential issues and proactively addressing them. • Issue Resolution: Collaborate with cross-functional teams to resolve customer issues promptly, ensuring customer satisfaction. • Feedback Collection: Act as the voice of the customer within the organization, collecting and relaying customer feedback to improve our products and services. • Customer Advocacy: Encourage and nurture customer advocacy, including case studies, testimonials, and referrals. • Travel: Willingness to travel as required to meet with customers, attend industry events, and build in-person relationships. Territory Responsibilities: • Primary focus is the eastern United States, including: New York, New Jersey, Pennsylvania, Maine, Massachusetts, Delaware, Connecticut, Ohio, Virginia, and Maryland • Prospect new leads in your territory and throughout the United States • Manage corporate assigned leads in your territory • Work with dealers in your territory to manage leads throughout the sales cycle • Taking a leading role in forecasting and quarterly planning • Prospect new enterprise-to-enterprise leads in your territory • Maintain an updated prospect pipeline and lead list • Participate in on-going sales training • Weekly prospecting calls and monthly in-person appointments with prospective customers Key Metrics: The individual’s success will be measured based on their ability to successfully complete the essential duties and responsibilities outlined above. Specific monthly and year end goals will be provided. • Volume objectives • Market penetration • Effective communications Qualifications: • Bachelor's degree in business, sales, marketing, or a related field. Relevant experience acceptable in lieu of bachelor's degree. • Previous background in sales • Proven experience in a customer success, sales, account management, or related role. • Exceptional communication and interpersonal skills. • Strong problem-solving and analytical abilities. • A passion for customer satisfaction and success. • Ability to travel as needed to meet customer requirements. • Expertise in the fabric covered building industry is a plus. • Experience with customer relationship management (CRM) software is recommended. • Former college athletes and veterans are encouraged to apply Why Join Us: • Competitive salary and benefits package. • A dynamic and collaborative work environment. • Opportunities for career growth and development. • The chance to work with a diverse and innovative team. • The satisfaction of playing a vital role in our customers' success. How to Apply: If you are a proactive, customer-centric individual with a passion for excellence, we encourage you to apply for this exciting Business Development Director role. Please submit your resume and a cover letter detailing your relevant experience and why you believe you would be a great fit for our team. We look forward to hearing from you! Accu-Steel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About Us: Accu-Steel fabric-covered buildings is the premier manufacturer of high-quality fabric covered structures in North America. With over 25 years of experience in selling, building, and servicing these structures, Accu-Steel is the industry leader. We are committed to delivering high-quality products/services and maintaining strong relationships with our clients. We are seeking a dedicated and talented Business Development Director to support our dealer network and direct sales initiatives, building strong, long-lasting relationships with our customers. Inquiries can be directed to: Jeremy Holcomb VP, Business Development jeremy@accusteel.com