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ACCENT Hiring Group

via Ladders

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Customer Service Representative (Remote - Phoenix, AZ)

Anywhere
full-time
Posted 9/29/2025
Verified Source
Key Skills:
Call center operations
Customer service
Microsoft Word
Email and live chat communication
Case documentation

Compensation

Salary Range

$35K - 35K a year

Responsibilities

Manage high volume inbound calls, respond to customer inquiries via email and chat, and document and resolve cases efficiently.

Requirements

2+ years of call center or high-volume customer service experience, strong communication skills, proficiency in Microsoft Word, and ability to work independently.

Full Description

Job Description Job Description Customer Service Representative (Remote – Phoenix, AZ) Compensation: $17.00/hour This position offers the opportunity to work remotely after completing one week of in-office training. The ideal candidate will have a proven background in call center operations and a commitment to delivering exceptional customer support. Responsibilities: Manage a volume of inbound calls (50+ per day) Respond to customer inquiries via email and live chat Document and resolve cases accurately and efficiently Provide professional, timely, and courteous service to all customers Qualifications: Minimum of 2+ years of call center or high-volume customer service experience Strong written and verbal communication skills Proficiency in Microsoft Word; familiarity with Excel preferred Ability to work independently, prioritize tasks, and exercise sound judgment Demonstrated reliability, responsibility, and ability to perform in a fast-paced environment Additional Information: This is a customer service role with no sales responsibilities Company-provided equipment Background check required 8:00 AM – 5:00 PM Monday - Friday Qualified candidates will be contacted as soon as possible, with same-day or next-day interviews available. This posting is not designed to cover or include a comprehensive list of duties.

This job posting was last updated on 10/2/2025

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