Acacia Center for Justice

Compensation

Full Description

Job Description: • Administer and support Microsoft 365, Entra ID, Azure, AWS, and related identity and cloud services. • Maintain and improve access management, permissions, administrative roles, and service account governance. • Support DNS, Cloudflare, SSO, SCIM, SAML, MFA, and related identity integrations. • Ensure systems are documented, supportable, and not dependent on individual knowledge. • Manage Windows and Mac endpoints through Intune, N-Central, Apple Business Manager, and related tools. • Support endpoint security deployments, including Arctic Wolf, Aurora, Defender, DNS Filter, Sysmon, and similar tools. • Maintain device inventory, compliance status, software deployment, patching, and endpoint readiness. • Administer and support core SaaS platforms such as 1Password, Slack, Zoom, Box, ClickUp, Smartsheet, Data Shuttle, Adobe, Verizon, Growrk, Allwhere, and related systems. • Provide direct support to staff for technical issues when needed. • Design practical, secure, and maintainable solutions for internal business needs. • Coordinate with vendors, MSPs, security partners, and implementation partners. • Create and maintain runbooks, system diagrams, access inventories, SOPs, and support documentation. Requirements: • 5+ years of experience in systems administration, infrastructure engineering, endpoint engineering, or IT operations. • Strong hands-on experience with Microsoft 365 and Entra ID administration. • Experience managing Windows and Mac endpoints. • Experience with Intune, Apple Business Manager, RMM tools, or similar endpoint management platforms. • Experience administering SaaS platforms and managing user access. • Experience with ticketing systems such as ServiceNow, Jira Service Management, Zendesk, or similar. • Strong troubleshooting skills across identity, endpoint, SaaS, and user support issues. • Ability to provide direct staff support while also owning higher-level systems work. • Strong documentation and communication skills – written and verbal. • Proven ability to work from an agreed plan, raise blockers early, and provide timely status updates. Benefits: • Medical/Dental/Vision- Some plans at $0 cost to the employee • Employee Assistance Program • 20 days per year of vacation time • 12 days per year of sick time • 5 personal days • 4 organization-wide Wellness Days • 11 observed holidays, including the last week of December • First time home office set-up stipend • Internet Stipend • 401k with 5% employer contribution, no employee participation required.