AC Lion Digital Executive Search

Compensation

Full Description

Programmatic Customer Success Manager - Political Remote + Client meetings in the Washington, DC area • **This is a client-facing, programmatic customer success manager role that requires experience in POLITICAL campaigns *** Our client is a growing AdTech platform serving political and other highly regulated advertisers. They’re hiring a Senior Customer Success Manager to support political and advocacy clients using a programmatic DSP. You’ll manage a mix of self-serve and managed-service accounts, acting as a strategic partner across onboarding, training, campaign execution, and optimization. This role is ideal for someone who understands both programmatic advertising and political compliance and thrives in fast-moving campaign environments. What You’ll Do • Own relationships with political, advocacy, and agency clients • Guide clients on platform usage, best practices, and campaign strategy • Support campaign setup, optimization, pacing, and troubleshooting • Ensure compliance with FEC and state-level political regulations • Partner cross-functionally with AdOps, Sales, and Product • Drive retention, renewals, and account growth What We’re Looking For • 5+ years in Programmatic Customer Success, Account Management, or Ad Operations • Strong experience with DSPs and programmatic advertising • Political advertising experience required • Working knowledge of political compliance (FEC, state-level) • Comfortable supporting both self-serve and managed-service clients • Clear communicator with strong organizational and analytical skills