via Icims
$50K - 70K a year
Provide 24/7 on-site support for hardware, software, and infrastructure issues, including equipment installation, decommissioning, and documentation.
Must have 5+ years of IT support experience, proficiency with Windows 10/11, Active Directory, and ticketing systems, plus experience with equipment/network installation and detailed documentation.
Overview Location: Onsite in Pittsburgh, PA (Tuesday - Saturday 11pm - 7am) Job Type: Full Time / Contract to Hire Work Authorization: No Sponsorship The A.C.Coy Company has an immediate need for an IT Support Technician. Ideal candidates must have 5 -10 years of prior Service desk or Operations support experience. Must be able to work third shift (11pm - 7am). Responsibilities Operations team provides 24X7X365 on-site support Ensure all hardware/software problems/Infrastructure issues are logged (tickets) and the appropriate staffs are notified Perform equipment/network/fiber/copper installs and decommissions Handle production changes and system turnovers Third shift (11pm - 7am) Tuesday - Saturday Qualifications Education: Bachelor's degree - Preferred Experience Required: IT Service Desk or Operations support - 5 -10 years Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 5+ years Installation and decommissioning of equipment/network/routers/servers - 1+ years Documentation experience - able to provide detailed write up of problem and resolution - 5+ years
This job posting was last updated on 2/7/2026