A.C. Coy

Compensation

Full Description

Overview Location: Remote- prefer local to Pittsburgh, PA Job Type: Full Time/Permanent Work Authorization: No Sponsorship The A.C.Coy Company has an immediate opening for an IT Manager. This candidate will transform, lead, and build all technology operations. Responsibilities Oversee all security measures and compliance with regulatory frameworks Administer user permissions, accounts, and service level agreements (SLAs) Lead and own relationships with all external IT partners, including MSPs, cloud vendors, and technology providers, ensuring alignment with business goals and service-level expectations Lead the development and maintenance of centralized IT documentation and standardized operating procedures Partner with executive leadership to assess current-state IT operations, identify process and system inefficiencies, and lead the rollout of scalable, standardized solutions to support company growth Research when necessary new products, and/or research fixes for current ones.Test network performance and provide network performance statistics and reports; develop strategies for maintaining the network infrastructure Commitment to company Core Values Qualifications Education: Bachelor’s Degree in Information Technology, Computer Science or related field. Would consider someone with certifications Qualifications: 5+ years in IT operations, with at least 2 years in a management or supervisory role Strong vendor and partner management experience Deep understanding and management of IT infrastructure & Security operations/frameworks- including: Networks Firewalls Servers Cloud environment Security assessments & risks Maintain and manage policies, procedures, and associated training plans for network resource administration and appropriate use Partner with leadership to align IT strategy with business goals Strong hands-on knowledge and support of cloud platforms such as Microsoft Azure and/or AWS, including hybrid infrastructure environments Experience supporting cloud security protocols