ABM Industries

Compensation

Full Description

Overview We are seeking a highly organized and customer-focused Office Manager to oversee administrative operations and support parking management activities. This role will be responsible for client communications, customer service, revenue reporting, vendor coordination, and financial administrative support. The ideal candidate possesses strong data entry and reporting experience, excellent communication skills, and a commitment to delivering outstanding customer service. Pay: $60,000 / YR The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits Staff & Management Responsibilities Customer Service & Client Relations - Respond professionally and promptly to client emails, with a primary focus on parking-related inquiries and requests. - Manage customer parking access, including account activations, modifications, and deletions. - Serve as the primary point of contact for customer service issues and ensure timely resolution. - Maintain positive relationships with clients through consistent and professional communication. Revenue Reporting & Data Management - Gather, compile, and maintain daily and monthly revenue data. - Prepare and distribute revenue reports for clients and internal stakeholders. - Support monthly financial reporting by providing accurate revenue information for statement preparation. - Ensure accuracy and integrity of all operational and financial data. Administrative & Financial Support - Perform data entry for daily and monthly revenue reports. - Submit invoices for payment processing and maintain related documentation. - Review and approve accounts payable transactions in accordance with company procedures. - Maintain organized records and administrative files. Vendor Management - Communicate and coordinate with vendors regarding services, invoices, and operational support. - Build and maintain positive vendor relationships. - Address and resolve vendor-related issues as needed. Qualifications - 3–5 years of experience in office administration, data entry, reporting, or a related administrative role. - Experience generating reports and managing large volumes of data with a high degree of accuracy. - Proficiency in Microsoft Office Suite, particularly Excel, Outlook, and Word. - Experience with invoicing, accounts payable, and financial reporting processes preferred. - Excellent written and verbal communication skills; able to communicate professionally via email, phone, and in person. - Strong customer service orientation and interpersonal skills. - Exceptional attention to detail and organizational abilities. - Ability to manage multiple priorities and deadlines in a fast-paced environment. - Strong problem-solving and analytical skills. - Self-motivated with the ability to work independently and as part of a team. Skills: Accounts Payable, Administrative Skills, Analysis Skills, Billing, Communication Skills, Customer Relations, Customer Support/Service, Data Entry, Data Management, Detail Oriented, Financial Administration, Financial Reporting, Financial Support, Incentive Programs, Interpersonal Skills, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Office Management, Operational Support, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, Records Management, Reporting Skills, Revenue/Sales Reporting, Team Player, Time Management, Vendor/Supplier Management, Vendor/Supplier Relations, Writing Skills undefined: ABM Industries ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success. We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment. Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers. Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services. With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports. With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers. ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY) Company Size: 10,000 employees or more Industry: Business Services - Other undefined: 1909 Website: http://www.abm.com/