$Not specified
Job Description: • Research Community Management • Address member support messages, identifying opportunities for systemic improvements • Create weekly community activities in partnership with Brand Researchers • Create and send weekly communications to members • Implement member recruits and drive member engagement • Leverage AI to create simple research prompts and identify themes to share with researchers • Collaborate with internal partner teams, including Legal, and external vendors on new or evolving Community Management initiatives • Research Participant Recruitment & Project Logistics • Manage recruitment for in-person research across cities, including vetting, scheduling and confirming participants • Execute research projects logistics including booking venues, arranging incentives Requirements: • Bachelor's Degree or related experience • Minimum 2 years of experience in research operations, project coordination, or related role • Strong project management capabilities and excellent communication skills • Self-starter with the ability to work independently and drive projects to completion • Creative problem solver with a humble, team-oriented, and optimistic attitude • Ability to thrive in a high-energy, fast-paced environment Benefits: • Incentive bonus program • 401(K) savings plan with company match • Annual companywide review process • Flexible spending accounts • Medical, dental and vision insurance • Life and disability insurance • Associate assistance program • Paid parental and adoption leave • Access to fertility and adoption benefits through Carrot • Access to mental health and wellness app, Headspace • Paid Caregiver Leave • Mobile Stipend • Paid time off and one paid volunteer day per year, allowing you to give back to your community • Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year) • Seven associate wellness half days per year • Merchandise discount on all of our brands • Opportunities for career advancement, we believe in promoting from within • Access to multiple Associate Resource Groups • Global team of people who will celebrate you for being YOU!
This job posting was last updated on 10/21/2025