Outbound Customer Service Representative
Compensation
$45K - 60K a year
Responsibilities
Schedule attorneys for hearings using scripted dialogue, meet goals and metrics, participate in daily team meetings, and provide customer support.
Requirements
Strong communication, problem-solving, technical skills, ability to work in a fast-paced environment, and confidence on the phone.
Full Description
Description: • Learn how we deliver scripted dialogue to schedule attorneys for hearings • Learn how the business operates quickly and be able to make calls frequently • Portray our standards of customer support specialist • Ability to meet or exceed specific set goals and metrics • Participate in daily stand-up meetings with the team • Support Docketly in covering simple creditors rights hearings by scheduling stand-in attorneys for short procedural hearings Requirements: • A solutions-focused mindset and ability to work in an environment which demands the ability to identify problems and drive appropriate solutions • Excellent verbal and written, organizational, presentation, and communication skills • Technical savviness • Strong analytic capability - the ability to transform data into insight • Ability to function in a fast-paced and innovative environment • Ability to read, write and speak English • Eager to grow with a scaling business • Comfortable in a fast-paced environment • Confident on the phone • Learn to solve problems before they exist • Comfort with high volume workload; not being afraid to "roll up your sleeves" • Leverage strategic thinking, influencing and coaching skills. Benefits: • Comprehensive Medical, Dental Vision Coverage • 401K plan with company matching • Transit benefits • Excellent growth opportunities
This job posting was last updated on 9/29/2025
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