ABC Imaging

Compensation

Full Description

ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution. We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an integral member of our team. Responsibilities include: • Level 2 technical support with Apple Mac's and Windows based computers and servers • Install operating systems, migrations, upgrades, etc. • Install and maintain virtual machines and servers • Setup new or move existing computer hardware and software • Troubleshoot user issues as they arise on applications, software, hardware, and configurations of network setup • Run CAT6 cables where needed, and terminate • Maintenance and updates on servers and workstations • Basic knowledge of Active Directory to setup for users accesses • Basic knowledge of camera systems and access point • Identifying technical problems and resolving issues quickly in printing production line • Basic knowledge of Microsoft Office 365 • Maintain product inventory and order supplies and equipment as needed • Work with large format printers, print servers, and different copiers. • Basic knowledge of Caldera and Oris print software • Basic knowledge of VoIP phones • Basic knowledge of Mobile Device Management (MDM) • Basic knowledge of PSA's and RMM's. • Basic project management skills • Work on time-sensitive tasks with hard deadlines. • Role will have multiple duties or projects at once • Organization skills are critical