via Workday
$78K - 156K a year
Leading customer support teams, designing processes, and driving operational efficiency.
Extensive leadership experience in customer support, process design, and data analysis, with no specific mention of sales or diagnostic industry experience.
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for the treatment and management of diseases and other conditions. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: • Career development with an international company where you can grow the career you dream of. • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO • An excellent retirement savings plan with high employer contribution • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This role will be a remote role. We currently have an opportunity for a Sr. Account Manager within our Toxicology Business Unit. In this role you will be part of the Clinical Laboratory Solutions Sales team that is responsible for growing the top line revenue by developing and maintaining relationships with new and existing customers while ensuring customer needs and company objectives are effectively met. The Senior Account Manager should have a strong understanding of the unique drug screening requirements of the diverse laboratory customers, with a focus on physician office laboratories, independent laboratories, treatment centers and other clinical laboratories to guide and counsel customers on the use of company products and services. Preferred base locations are West coast. As an important member of the Clinical Laboratory Solutions Sales team, your primary job responsibility is to acquire new customers and retain current customers to achieve company revenue growth and gross margin objectives. What You’ll Focus On: • Drive the development of potential customers from cold calling, initial contact, closing business, contract negotiation/execution and on-going account management • Manage relationships with assigned accounts as the primary contact • Ensure customer satisfaction. Manage expectations and deliverables between customers, applications, and technical consulting staff. • Coordinate and execute a plan for the increased use of the company’s line of products in the market by performing sales analysis and customer business reviews • Present contracts for reagents, capital equipment and service. Interface with Sales Administration to ensure accurate and timely responses • Effective utilization of Salesforce. Com, and PowerBI for the documentation of sales activities and recording of opportunity, risks and other territory reporting requirements • Represent the company at professional meetings, trade shows, conferences, exhibits and promotional events as outlined by management • Develop sales plans to increase revenue from new and assigned accounts to achieve revenue growth and gross margin objectives • Follow pricing guidelines to gain profitable business • Carry out duties in compliance with established business policies • Demonstrate commitment to following company policies to include, Office of Ethics and Compliance Quality, Regulatory and others • Responsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company’s policies and practices • Perform other duties & projects as assigned EDUCATION AND EXPERIENCE YOU’LL BRING: Required Qualifications: • Bachelor’s Degree (preferably in Business or Scientific field) or equivalent combination of education and experience • 5+ years of related Account Executive or Sales Management experience • Salesforce or other CRM experience • Willingness to travel up to 75% • Experience growing new business through existing accounts and acquiring new accounts • Needs to be a self-starter able to grasp knowledge through mentorship and shadowing • Must be able to work independently, manage multiple tasks efficiently and handle difficult situations in professional manner. • Excellent presentation, oral and written communication skills, computer skills with MS Office applications, including Power Point and Excel • Experience with Customer Relationship Management (CRM) Software Preferred Qualifications: • 3+ years of related Account Executive or Sales Management experience in medical devices, diagnostics or laboratory services • Additional training in laboratory services, laboratory product sales, and the diagnostic industry • Knowledge of the substance abuse or toxicology market • Proven track record of successfully managing clients and/or accounts on long term basis • Demonstrated ability to recognize and capitalize on opportunities within existing customers • Excellent written and verbal communication skills * Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year. Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal. The base pay for this position is $78,000.00 – $156,000.00 In specific locations, the pay range may vary from the range posted. JOB FAMILY: Sales Force DIVISION: TOX ARDx Toxicology LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 75 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday), Work requiring repeated bending, stooping, squatting or kneeling Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Follow Us: Facebook LinkedIn YouTube Twitter
This job posting was last updated on 1/8/2026