Abbott

Compensation

Full Description

Job Description: • Complete installations, preventive maintenance, and corrective repairs on assigned instruments. • Diagnose technical problems across multiple complex instruments, document resolutions accurately. • Manage customer issues from start to resolution or escalation, deliver superior service. • Plan and prioritize service visits, maintain accurate inventory, and support on-call rotation. • Follow all regulatory, quality system, and laboratory safety guidelines during service activities; maintain accurate documentation for audits. • Partner with cross-functional teams to meet business goals and provide guidance to other Field Service Representatives. Requirements: • Bachelor’s degree or equivalent relevant experience. • 2-5 years of experience in Engineering or Laboratory Technology. • Ability to travel 75% within the assigned territory. • Strong troubleshooting and problem-solving skills with laboratory instrumentation. • Proficiency in computer applications (Word, Excel, PowerPoint, Internet) and remote computing tools (VPN, remote troubleshooting). Benefits: • Career development with an international company where you can grow the career you dream of. • Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. • An excellent retirement savings plan with high employer contribution. • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. • A company recognized as a great place to work in dozens of countries around the world.