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Roles and responsibilities (MAC/MDM): • Scoped Platforms: Jamf, Intune MDM, Apple Business Manager, Managed Google Play, macOS, iOS, Android • Subject Matter Expert for all scoped platforms • Provide industry best practices, roadmap, transformational initiatives for all scoped platforms • Liaison with various IT domains such as security, network, data, and AI as required • Manage and maintain Jamf MDM production and testing environments • Manage and maintain Apple Business Manager • Manage and maintain Intune/Entra connectors for Jamf/Apple device management • Support the macOS, iOS, and Android management stacks • Manage vendor relationships for all scoped platforms for support and solutioning • Define support structure and SOP for all scoped platforms • Create and maintain configuration profiles, scripts, and automations for all scoped platforms • Oversee support of Android environment through direct reports • Lead support teams for all scoped platforms • Application packaging and deployment for macOS and iOS • Set hardware standards for macOS and iOS • Provide L2/L3 support for all scoped platforms • Manage security rights for all scoped platforms • Manage deployment of MDM-enrolled macOS, iOS, and Android devices • Handle incidents, service requests, and directing the completion of necessary changes related to all scope platforms Company DescriptionWe are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation
This job posting was last updated on 10/22/2025