A-Line Staffing Solutions

Compensation

Full Description

Job Title: Remote Patient Collections Representative Company Overview: A-Line Staffing Solutions is a leading healthcare staffing agency dedicated to connecting talented professionals with top healthcare organizations across the country. We pride ourselves on fostering a supportive and dynamic work environment that empowers our employees to thrive and grow in their careers. Role Overview: As a Remote Patient Collections Representative, you will play a crucial role in managing patient accounts by reviewing outstanding balances and facilitating payment collections. This position is designed for individuals who are detail-oriented, empathetic, and skilled in communication, helping to ensure patients understand their financial responsibilities while maintaining a positive experience. What You'll Do: - You will review open patient balances and identify accounts requiring follow-up. - You will contact patients via phone and email to discuss outstanding payments and arrange payment plans. - You will verify patient information and update account records accurately. - You will collaborate with healthcare providers and billing departments to resolve discrepancies. - You will document all patient interactions and payment arrangements in the system. - You will maintain compliance with healthcare regulations and company policies. - You will provide excellent customer service, addressing patient questions and concerns professionally. - You will contribute to team goals by meeting or exceeding collection targets. What You Bring: - Minimum of 2 years experience in patient collections, medical billing, or a related field. - Strong communication skills with the ability to handle sensitive financial conversations. - Proficiency with electronic health records (EHR) systems and billing software. - Detail-oriented with excellent organizational and time management skills. - Ability to work independently in a remote setting while managing multiple tasks. Bonus Points If You Have: - Experience working remotely, especially in a healthcare or collections role. - Knowledge of healthcare insurance processes and terminology. - Familiarity with HIPAA regulations and patient privacy standards. - Bilingual abilities, particularly in Spanish, to assist a diverse patient population. What We Offer: - We offer a competitive hourly pay rate of $17. - We offer a flexible remote work environment with a supportive team. - We offer opportunities for professional development and career advancement. - We offer comprehensive training to ensure your success in the role. - We offer a positive and inclusive company culture focused on employee well-being. Ready to Apply? To join our team as a Remote Patient Collections Representative, please submit your resume and a brief cover letter outlining your relevant experience to careers@aline-staffing.com. We look forward to hearing from you!