900 CMH Services Inc.

Compensation

Full Description

Position Summary The Solutions Administrator is an entry level role that typically shares responsibility for maintaining and supporting Software-as-a-Service (SaaS) solutions that are used internally and externally. This Solutions Administrator will be supporting Oracle. Responsibilities on these systems include administration and provisioning for projects and repositories, operations and support, maintenance and research and development to ensure continual innovation of the platform. When solutions are on-premises, the Solutions Administrator role will be very similar, though the product being supported may be operated internally or may not be a SaaS product, though the functions of the role are for the most part the same. About The Team Our Solution Admin Team is the backbone of ERP Tech, ensuring seamless operations and optimal performance across enterprise systems. We specialize in managing, configuring, and supporting ERP solutions that empower the organization to run efficiently and securely. Primary Qualifications • Will be responsible for basic system configurations of one or more solutions • May or may not be responsible for environment management, including communicating around outages, downtime, access, and availability • May be responsible for user license compliance and user provisioning • Will be a supporting member of a team that provides operations and support, system maintenance and research to ensure continual innovation and predictable operations of the solution • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups (for example). • Monitor monthly and quarterly patch release notes for impacts to Clayton’s system and related systems. • Manage Service Requests/Tickets for the platform, including opening, monitoring, escalation and closing. • Create, change, and delete user accounts per request. • Coordinate Release Management activities. Desired Skills • Experience in Oracle preferred, but not required • Strong analytical, problem solving and project management skills. • Experience in project management, group facilitation, data gathering, and phases of software life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness.) • Proficient in Microsoft Office Suite: Including Word and PowerPoint • Ability to translate stakeholder requirements into technical specifications that can be used for development and break down technical complexities so that they can be easily understood by business units and end users. • Experience in JIRA preferred, but not required Why Clayton? Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Quarterly profit share bonus program. Onsite gym with variety of classes, wellness, professional and personal development programs and much more! Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Business Unit - B00023 Technology Our passion is simple, and it's been our focus since 1956. We want to help people across America achieve the dream of homeownership. Today we build, sell, finance and insure our homes from coast to coast. Clayton is organized into six businesses that offer opportunities across multiple industries. Our success is in our team members - join our team and see how you can make us stronger. Corporate team members help support each business under the Clayton umbrella. This includes everything from our wellness team, internal audit, accounting/finance, digital marketing, legal, facilities and much more! We believe our strength is our people and we attract those who make us better. Our team members are encouraged to try new things, have a strong work-life balance and continue to grow their skill sets. We are in the middle of a digital transformation, and at Clayton Technology, our team members get that. Our collaborative and innovative culture encourages team members to grow to their full potential. With over 350 information technology team members, we help drive and support every business unit at Clayton by providing innovative technology solutions. Clayton Tech provides services to the entire company, including everything from strategy and planning to software development and IT operations. Clayton Home Building Group has more than 12,000 team members across the United States, currently building more than 45,000 homes per year. We are committed to providing quality, beautiful homes to families across America, and it’s all possible with the knowledge and expertise of our hardworking team members. More than 1,900 team members support Clayton Retail, with over 350 retail centers across the United States. Our home consultants help customers choose from hundreds of floor plans and customize a new home to meet their needs. Clayton Retail, alongside our eight other retail brands, sells more than 17,000 homes annually, as we help people achieve the American dream of homeownership. Clayton Connect, part of Clayton Home Building Group, is responsible for safely transporting our homes and making sure they arrive free of damage. More than 200 team members cover an average of 6,000 miles a day, knowing they are doing more than delivering a home - they are delivering a family’s dream.