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22nd Century Technologies, Inc

22nd Century Technologies, Inc

via Glassdoor

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Admin Assistant/ Case Manager (Case Records/ Data Processing)

Providence, RI
contractor
Posted 10/21/2025
Verified Source
Key Skills:
Microsoft Suite
Communication
Interpersonal skills
Organizational skills
Data processing
Customer service
Case management

Compensation

Salary Range

$50K - 50K a year

Responsibilities

Provide administrative and technical support for vocational rehabilitation case management, including data processing, customer interaction, scheduling, and documentation.

Requirements

Requires strong interpersonal and communication skills, proficiency in Microsoft Suite, organizational skills, and preferably a Bachelor's degree in a human service field or equivalent experience.

Full Description

Duration: 12+ Months Shift Timing: 8:00 AM - 4:00 PM Note: The main office is in Providence, but has occasional travel to towns throughout the South County region (Coventry – Westerly). Job Description: • Processes case data information, not limited to applications, eligibility data, Individualized Plans for Employment, case notes, case closures, and authorizations. • Works directly with customers by obtaining referral information and implementing procedures necessary to acquire vocational, psychological, and medical diagnostics used in the determination of eligibility and the vocational process. • Completes the VR Applications and assesses resource needs. • Conducts a thorough search for customers where contact has been lost through all means known to the agency; i.e., phone, email, text, snail mail, etc. • Provides administrative support and/or technical assistance to professional staff, such as: • Processing data • Answering correspondence • Routine technical reports to aid in the completion of casework and to facilitate caseload management. • Documenting activities in the customer case record • Responding to routine community inquiries and participating in community education and job fairs, and other assigned activities. • Conducts interviews with potential customers to explain vocational rehabilitation programs. • Assists in collecting diagnostic information to be used in determining eligibility. • Schedules appointments for customers to meet with VRCs and assists in maintaining contact with customers. • Reviews invoices received from vendors, obtains counselor approval, and processes invoices through the Support Staff. • Provides support as designated by the counselor. • Assists in inputting casework data into relevant applications throughout the rehabilitation process and preparing documents, including authorizations and correspondence as needed. • Will be expected to travel to local schools and other areas. • Other duties as assigned. Minimum Qualifications : • Education: Bachelor's Degree in a Human Service field preferred, but will accept an Associate's Degree with classes/and or experience in psychology, social work, education, and/or special education. • Skills: Good communication and interpersonal skills, MS Word, Google Docs, Excel, Ability to multitask, and be flexible. Good organizational skills. Required Skills: • Experience in a role that requires strong interpersonal and communication skills • Prior experience utilizing Microsoft Suite • Bachelor's Degree in a Human Service field preferred, but will accept an Associate's Degree with classes/and or experience in psychology, social work, education, and/or special education. • Strong organizational skills. LI_TSC About our Company: - 22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients. Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job Types: Full-time, Contract Pay: $24.00 per hour Ability to Commute: • Providence, RI 02903 (Required) Ability to Relocate: • Providence, RI 02903: Relocate before starting work (Required) Work Location: In person

This job posting was last updated on 10/23/2025

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