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M

1300 Massachusetts General Physicians Organization, Inc.

via Workday

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Lead Patient Service Coord

Anywhere
Full-time
Posted 12/30/2025
Verified Source
Key Skills:
Healthcare administration
Patient scheduling
Insurance billing and claims
Epic EHR system
Communication skills

Compensation

Salary Range

$53K - 77K a year

Responsibilities

Coordinate administrative and research functions in a high-volume MRI practice, manage workflow, and interface with practice staff and management.

Requirements

Experience in healthcare administration, proficiency with Epic or similar systems, excellent communication, and ability to work independently.

Full Description

Site: Massachusetts General Physicians Organization, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Full Time Onsite Monday - Friday Job Summary The Lead Patient Services Coordinator functions within the ambulatory practice coordinating administrative, research, and academic functions for a high-volume MRI facility with significant administrative and MRI implant research responsibilities. Assists MR Operations Manager with the effective management of the daily administrative operations, patient scheduling, patient insurance issues, and oversees that workflow is consistent amongst all PSC's. Qualifications - Demonstrated experience to interface with various levels of the practice, especially with the Knowledge and issues related to manage care. - Thorough Knowledge of Epic system modules and its features, electronic medical record modules and transition to Book It with all system features, as applicable. - Demonstrated ability to work independently, with limited supervision, resolve issues, be organized, attentive to detail and achieve outcomes within the team. -Demonstrates effective Interpersonal and communication skills. - effectively Interacts with all levels of management. - Demonstrates Knowledge of HIPAA confidentiality and privacy policies. - Demonstrates an understanding of Disaster protocols to include fire, safety, code calls, per the mandatory training, as outlined by MGH and JCAHO guidelines. Additional Job Details (if applicable) Additional Job Description Remote Type Onsite Work Location 335 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $25.48 - $37.09/Hourly Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1300 Massachusetts General Physicians Organization, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.

This job posting was last updated on 1/5/2026

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