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1200 The General Hospital Corporation

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Internal Communication Specialist & Office Manager

Anywhere
full-time
Posted 10/6/2025
Verified Source
Key Skills:
Internal communication strategy
Media relations
Content creation
Social media management
Project management
Collaboration

Compensation

Salary Range

$52K - 74K a year

Responsibilities

Develop and execute internal communication strategies, manage media relations, create content for various channels, and support operational needs of CADE.

Requirements

Bachelor's degree in Public Communications or related field, 1-2 years communications/public relations experience, strong writing and interpersonal skills, proficiency with social media and digital tools.

Full Description

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Center for Academic Development and Enrichment (CADE) serves as a central resource hub promoting excellence, engagement, professional growth, mentorship, and work-life integration. CADE is composed of three main pillars: the Office for Research Careers, the Office for Clinical Careers, and the Office for Academic Engagement and Enrichment. Each pillar encompasses several specialized divisions dedicated to faculty, trainees, and students. All initiatives are data-driven and designed to create measurable and sustainable improvements in access, opportunity, fairness, engagement, and career development. The Internal Communication Specialist & Office Manager plays a critical role within CADE. This position reports to the Vice President of Research Strategy and Faculty Development. This individual is responsible for supporting the operational and communication needs of CADE. The role is responsible for the day-to-day functioning of CADE offices while executing internal communication to CADE’s constituents that align with the center’s mission and vision. Job Summary Responsible for developing and executing effective communication strategies to promote the hospital's brand, disseminate information to internal stakeholders, and maintain a positive public image by collaborating with various departments to create compelling content, coordinate media relations, and engage with internal audiences through various communication channels. Does this position require Patient Care? No Essential Functions -Develop and implement comprehensive internal communication strategies aligned with the hospital's goals and objectives. -Collaborate with the community relations team to support community engagement efforts and enhance the hospital's public image within the community. -Identify target audiences and determine appropriate communication channels to effectively reach and engage internal stakeholders. -Serve as a primary point of contact for media inquiries and coordinate media relations activities. -Write press releases, media advisories, and other media-related materials to share hospital news, events, and initiatives. -Create compelling and informative content for internal communication channels, such as the hospital website, blog, newsletters, and social media platforms. -Manage the hospital's social media presence and engage with internal audiences through platforms like Facebook, Twitter, LinkedIn, and Instagram. -Monitor and respond to comments, inquiries, and messages received through social media channels and other digital communication platforms. Qualifications Education Bachelor's Degree Public Communications required or Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Communications/Public Relations Experience 1-2 years preferred Knowledge, Skills and Abilities - Knowledge of media relations practices, including building relationships with media outlets and writing press releases. - Proficiency in social media platforms, digital communication tools, and content management systems. - Strong written and verbal communication skills, with the ability to craft compelling and accurate content for various channels and audiences. - Excellent interpersonal skills and the ability to collaborate with cross-functional teams and stakeholders at all levels. - Strong organizational and project management skills to handle multiple tasks and deadlines. - Attention to detail and the ability to maintain accuracy while working in a fast-paced environment. Additional Job Details (if applicable) Remote Type Hybrid Work Location 125 Nashua Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $52,000.00 - $74,401.60/Annual Grade 5 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.

This job posting was last updated on 10/13/2025

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