110 Duke Energy Business Services, LLC

Compensation

Full Description

Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Tuesday, December 2, 2025 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Position Summary The Director of Internal Communications is responsible for developing and executing a comprehensive strategy to effectively reach both field and corporate employees across the organization’s geographic footprint. This leader partners closely with senior leaders and stakeholders, leveraging various communication tools and channels to ensure all internal messaging is clear, consistent, and aligned with company goals, values, and culture. Managing a team of communications specialists, the Director delivers impactful content and champions employee engagement initiatives to strengthen the company’s culture. Success in this role is demonstrated by effective, engaging communications and a positive workplace environment that supports business objectives and fosters transparency and collaboration. Key Responsibilities Develops and implements a comprehensive internal communications strategy that aligns messaging, channels, and tactics with business objectives, company culture, and values. Builds, leads, and mentors a high-performing communications team, overseeing recruitment, training, and professional development to ensure clarity, consistency, and impactful content delivery. Creates and distributes compelling content across new and existing channels to effectively reach both corporate and field employees enterprise-wide. Partners with senior leaders to ensure messaging supports business goals and culture, while collaborating cross-functionally within Corporate Communications to deliver cohesive internal and external communications. Administers internal communication platforms and tools to ensure reliability and accessibility for all employees. Continuously evaluates and enhances communication tools to maximize usability and alignment with organizational needs. Monitors and analyzes communications effectiveness using feedback and data, driving improvements such as increased engagement rates and streamlined information flow based on actionable insights. Designs and promotes employee engagement programs that foster a positive culture and demonstrate measurable success in supporting business objectives. Maintains a strategic content calendar to ensure communications remain timely, relevant, and responsive to organizational priorities. Promotes a collaborative and respectful work environment, modeling effective work practices and teamwork. Serves as part of Duke Energy’s crisis communications team and participates in storm/emergency response. Basic/Required Qualifications Bachelors degree AND 10 years minimum required related experience In lieu of degree and experience listed above, High School/GED AND 14 years minimum required related experience Preferred Qualifications BA/BS degree required. 10+ years of experience in internal communications, corporate communications, or a related field; experience within the energy, utilities, or technology sectors strongly preferred. 5+ years of experience managing a communications team, ideally within a large, matrixed organization. Excellent writing and editing skills, with proven ability to convey complex information clearly; experience using Smart Brevity communication style a plus. Strong project management skills, with a track record of successfully managing multiple projects and priorities simultaneously. Demonstrated expertise in content creation and delivery across a variety of channels, including intranet, email, and multimedia platforms. Ability to collaborate effectively with key stakeholders at all levels, including senior leaders, and to influence cross-functional teams toward common goals. Experience administering and maintaining internal communication tools (e.g., internal email software, intranet); familiarity with digital communication platforms in large organizations is a plus. Demonstrated adaptability and openness to change in a fast-paced environment. Commitment to fostering an inclusive workplace culture and modeling respectful, collaborative work practices. Proactive leadership style, with strong interpersonal skills and a focus on mentorship and team development. Working Conditions Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility 3 days in office; flexible #LI-VF1 #LI-Hybrid Travel Requirements 5-15% Relocation Assistance Provided (as applicable) Yes Represented/Union Position No Visa Sponsored Position No Please note that in order to be considered for this position, you must possess all of the basic/required qualifications. Privacy Do Not Sell My Personal Information (CA) Terms of Use Accessibility Current Duke Energy Employees Current employees should utilize the internal career page to apply for available job postings Job Alerts Learn how to set up job alerts here. Future Interest Stay connected with Duke Energy by joining our Talent Community. Share your information and take the first step towards a brighter future with us! My Applications Check on the status of your application on your Candidate Home page. Need Assistance? View a step-by-step application guide for assistance in completing the process. Contact our team for questions on our hiring process. Diversity & Inclusion Read about our commitment to supporting a diverse and inclusive workforce. About Duke Energy Terms of Use Brighter opportunities. Brighter futures. Duke Energy values ideas that come from a diverse and inclusive workforce, and we’re dedicated to providing a work environment where all people are valued, respected and able to reach their full potential. Duke Energy is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or related medical conditions, including but not limited to lactation, religion, national origin, ancestry, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. Duke Energy complies with all applicable state, federal and local laws, regulations and ordinances prohibiting discrimination. Privacy California Consumer Privacy Statement Duke Energy Notice to Employees: Government Contractor Whistleblower Protections Do Not Sell or Share My Personal Information (CA) Terms of Use Accessibility