via Workday
$170K - 267K a year
Lead technical operations and infrastructure projects for global clinical supply facilities, ensuring equipment readiness, compliance, and business continuity.
Bachelor's in engineering/science, 10+ years pharmaceutical technical operations experience, strong compliance and project leadership skills, and knowledge of packaging, labeling, warehousing, and distribution.
Job Description The Director, Technical Operations within Global Clinical Supply (GCS) is responsible for technical leadership in support of GCS global facilities and equipment in collaboration with Clinical Supply Operations (CSO), Logistics and Regions, and External Partnerships & Supply (EPS). The technical lead owns business continuity of GCS facilities and equipment as well as day-to-day support of technical equipment-based challenges when required. The technical lead may also manage global infrastructure projects to establish, upgrade, and improve the GCS packaging, labeling, warehousing, and distribution network, and act as technical SME supporting next-level operational challenges with our internal and external partner operations. This individual will also collaborate regularly with upstream operations (e.g. manufacturing, devices) as well as Quality and Safety in ensuring GCS readiness to support the future pipeline. Specifically, this role will: Act as a technical lead on projects to acquire, upgrade, and modernize GCS equipment and infrastructure Lead all related activities to go live with new equipment and infrastructure (e.g. Quality risk assessment, safety assessment, data integrity, change management, etc.) Provide next-level support to CSO when recurring issues arise with active equipment and infrastructure. Ensure consistency in equipment and infrastructure requirements globally Proactively evaluate, manage, and mitigate impact of new safety & quality requirements on GCS equipment and infrastructure Support Permanent Inspection Readiness and Continuous Improvement expectations. Manage global small capital expenditures. Own investigations if related to active equipment and infrastructure. Support complex cross-functional investigations and CAPAs as a technical SME. Own business continuity as it relates to internal facilities and equipment for GCS. Partner with EPS for business continuity assessments as it relates to external packaging, labeling, and distribution. Provide technical support to External Partner Packaging, Labeling, Warehousing, Distribution vendors as needed Partner with other functions in our Company (e.g. our Company's Manufacturing Division) to build or risk-mitigate infrastructure Position Qualifications: Education Minimum Requirement: Bachelor's degree in an engineering, scientific, or related field. Required Experience and Skills: At least 10 years’ experience in a technical operations or related role within the pharmaceutical industry. Experience with pharmaceutical packaging, labeling, warehousing, and distribution (primary packaging of solid dosage forms, secondary packaging of vaccines/biologics, medical devices). Strong compliance mindset and understanding of cGMP, including FDA and EMEA. Demonstrated strong project leadership of cross-functional teams through project planning, execution, monitoring and closeout phases to deliver successful completion to project target milestone dates. Ability to work effectively across boundaries to build strong collaborative relations with other groups. Demonstrated strategic ability to develop innovative solutions to undefined problems and business processes to meet the needs of key stakeholders and project sponsors. Willing to constructively challenge the status quo and explore continuous improvement opportunities Strong abilities in Stakeholder Management and building and strengthening cross-functional networks. Excellent communication skills. Preferred Experience and Skills: Lean Six Sigma Facility and equipment design requirements (e.g. safety, cross-contamination) Automation / Software Development Lifecycle SAP Required Skills: Agilité au changement, Agilité au changement, Axé sur les résultats, Collaboration interculturelle, Conformité BPF, Consultation, Continuité des affaires, Dépenses en immobilisations, Direction de projet, Emballage pharmaceutique, Équipes de produit intégrées, Estimation et planification, Établir des contacts, Gestion de l’entreposage, Gestion des opérations, Gestion des parties concernées, Gestion des processus d’affaires, Gestion du rendement d’entreprise, Gestion du transfert technologique, Gestion pharmaceutique, Ingénierie professionnelle, Leadership, Leadership d’équipe transversal, Mise à l’échelle de la fabrication, Normes d'ingénierie {+ 5 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE Pour les résidents des États-Unis et de Porto Rico uniquement : Notre société s'engage en faveur de l'inclusion, en veillant à ce que les candidats puissent s'engager dans un processus d'embauche qui montre leurs véritables capacités. Veuillez cliquer ici si vous avez besoin d'un logement pendant le processus de candidature ou d'embauche. Nous sommes un employeur garantissant l'égalité des chances, engagé à favoriser un lieu de travail inclusif et diversifié. Tous les candidats qualifiés seront pris en considération pour un emploi sans distinction de race, de couleur, d'âge, de religion, de sexe, d'orientation sexuelle, d'identité de genre, d'origine nationale, de statut d'ancien combattant protégé ou de statut d'invalidité, ou d'autres caractéristiques légalement protégées applicables. Pour plus d'informations sur les droits personnels en vertu des lois américaines sur l'égalité des chances en matière d'emploi, visitez : EEOC Know Your Rights EEOC GINA Supplement Pay Transparency Nondiscrimination Nous sommes fiers d'être une entreprise qui encourage la valeur de réunissant des personnes diverses, talentueuses et engagées. Le moyen le plus rapide d'innover de manière révolutionnaire est lorsque diverses idées se rejoignent dans un environnement inclusif. Nous encourageons nos collègues à se défier respectueusement les uns les autres et à aborder les problèmes collectivement Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”. The salary range for this role is $169,700.00 - $267,200.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits. You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Employé régulier Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 01/9/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Merck est un chef de file mondial du domaine de la santé avec une gamme diversifiée de médicaments d’ordonnance, de vaccins et de produits de santé animale. La différence entre le potentiel et l’accomplissement réside dans l’étincelle qui stimule l’innovation et l’inventivité; il s’agit de l’espace où nous avons codifié notre héritage depuis plus d’un siècle. Notre succès est soutenu par l’intégrité éthique, l’évolution et une mission inspirante pour franchir de nouvelles étapes dans le domaine des soins de santé mondiaux.
This job posting was last updated on 12/8/2025