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(0207) Sanofi US Services Inc.

via Workday

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Digital Product Lead (Manager) iCare Exchange

Cambridge, ON
Full-time
Posted 3/6/2026
Verified Source
Key Skills:
product management
AI and machine learning
financial product strategy

Compensation

Salary Range

$113K - 164K a year

Responsibilities

Lead digital product roadmap planning, delivery, and stakeholder collaboration for integration-heavy patient service platform.

Requirements

Manage digital product development with Agile methodology, collaborate with cross-functional teams and vendors, ensure compliance and business impact measurement.

Full Description

Job title: Digital Product Lead (Manager) iCare Exchange Location: Cambridge, MA About the Job As Digital Product Lead (Manager) iCare Exchange within our Digital team, you will play a vital part in the performance of our entire business while helping to make an impact on millions of patients around the world. Ready to push the limits of what's possible? Join Sanofi Digital! iCare Exchange is the heart of the iCare Patient relationship management platform, supporting Sanofi Patient Programs with 49 vendor partners and 112 integrations (API, Batch & App Exchange). The Digital Product Lead (Manager) iCare Exchange is responsible for digital product co-development with US therapeutic areas, digital product roadmap planning and analytics, digital product delivery through Agile methodology (either through internal resources and/or external partnerships), and business impact measurement. Strong collaboration and a deep understanding of stakeholder needs will be critical to ensure iCare supports the requirements of relevant cross-functional business partners in an efficient manner. The ideal candidate must be solution-oriented, operationally savvy, creative, highly organized, flexible, and adept at working with multiple matrix teams, including external vendors. Join the digital engine driving Sanofi’s transformation - where AI, automation, and bold experimentation power faster science and smarter decisions. Here, you’ll help build the first biopharma company powered by AI at scale. About Sanofi: We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives. Main Responsibilities Responsible for managing the roadmap for a defined set of integrations (High Touch Therapeutic Areas), or project stream related to patient service program integrations Define, prioritize and partner with the Digital iCare exchange product line owner to plan, prepare roadmaps Manages backlog refinement and drive features prioritization effort, for release definition Collaborate with Architecture, Engineering, vendors, System integrator on Digital Integration requirements and technical documentation Define, Review and Approve iCare exchange stories, requirements in Jira Manage delivery of associated area of responsibility, ensuring proper end to end test cases are prepared and executed prior to release Prepare metrics and KPIs to ensure successful execution of integration services and business value Responsible to ensure GXP, Validated features comply with defined standards, documentation and release with related approvals for Compliance, Legal and Regulatory purposes Education: Bachelor's degree required – preferably in Engineering or Computer Science; advanced degree (MS, MBA) preferred About You 6+ years of total professional experience building complex digital solutions, of which at least 4+ years must include integration experience (AWS, Informatica, Layer 7, Salesforce technologies) and at least 2+ years must be in pharmaceutical or biotech industry Proficiency with Jira/Confluence and Microsoft tools – Excel, Powerpoint Understanding of GXP and validated environments- Experience managing external vendors preferred Working knowledge of the regulatory environment (REMS, GXP, validated environments) Business acumen and business partnering skills Application design and integration expertise Compliance of computerized systems (REMS, GDPR, PHI, PII, GXP) Proven ability to lead and influence teams without direct authority Excellent communication, writing, and organizational skills. Why Choose Us: Bring the miracles of science to life alongside a supportive, futurefocused team. Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally. Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact. Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave. Join the digital force behind Sanofi’s AI-powered pipeline, where Expert, Generative, and Snackable AI accelerate the discovery, development and delivery of breakthrough treatments to patients. Help reduce time from discovery to commercialization, delivering life-changing medicines to patients faster than ever. Join a workplace where diversity, equity, and inclusion are at the core, with Employee Resource Groups and leadership programs that celebrate every voice. Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. #GD-SA #LI-SA #vhd Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! US and Puerto Rico Residents Only Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. North America Applicants Only The salary range for this position is: $113.250,00 - $163.583,33 All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK. Global Terms & Conditions and Data Privacy Statement Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live. All in for Diversity, Equity and Inclusion at Sanofi - YouTube

This job posting was last updated on 3/9/2026

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